ServiceNow® CIS-PPM Exam (page: 2)
ServiceNow® Certified Implementation Specialist - Project Portfolio Management
Updated on: 28-Jul-2025

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When setting-up a program, planned ROI% is calculated based on: (Choose two.)

  1. Values in the NPV field.
  2. Values in the Planned cost field.
  3. Values in the Planned return field.
  4. Values in the Budgeted cost field.

Answer(s): B,C



Which plugin provides a layer of artificial intelligence that empowers features and capabilities across applications to provide better work experiences?

  1. Strategic Spend Tracking for PPM [sn_ppm_sst]
  2. Scenario Planning for PPM [sn_pw_scenario]
  3. Predictive Intelligence for PPM [com.snc.ppm_ml]
  4. PPM Standard [com.snc.financial_planning_pmo]

Answer(s): C



To use the Time Sheet dashboard, what plugin must be installed?

  1. Common ITSM Service Portal Application Components (com.snc.app_common.service_portal)
  2. Employee Service Center (com.sn_hr_service_portal)
  3. Knowledge Management – Service Portal (com.snc.knowledge_serviceportal)
  4. Performance Analytics – Content Pack – PPM Standard plugin (com.snc.pa.pmo_dashboards)

Answer(s): D



Where do you define ‘Roles’ requested via resource plans?

  1. Resource roles under resource management.
  2. No need to define it differently, they are same are system roles
  3. Under skill management modules
  4. Roles under system security

Answer(s): A



Plugins may be added to the base platform in one of the following ways: (Choose three.)

  1. Activated by an admin (not by default).
  2. Activated by an it_portfolio_manager.
  3. Requested from ServiceNow.
  4. Activated by default in the base ServiceNow system.
  5. Activated by an it_pps_admin.

Answer(s): A,C,D



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anon 10/15/2023 12:21:00 PM

q55- the ridac workflow can be modified using flow designer, correct answer is d not a
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