ServiceNow® CIS-HR Exam (page: 6)
ServiceNow® Certified Implementation Specialist - Human Resources
Updated on: 28-Jul-2025

Viewing Page 6 of 36

The HR Profile table is used to track information for what Employment types? (Choose three.)

  1. Other
  2. Potential Employee
  3. Full Time Employee
  4. Temporary Employee
  5. Spouse
  6. Contractor

Answer(s): C,D,F



If the HRSD application is scoped, why can the System Administrator initially access all HR applications after the plugin has been installed?

  1. When the HR plugins are installed, the necessary HR roles are added to the Admin role.
  2. The roles were manually granted by a ServiceNow security user.
  3. The Admin will always have access to all HR tables and data.
  4. The roles were manually granted by an HR Admin.

Answer(s): A



Scenario: You have an existing ITSM customer who is now implementing HR Enterprise. In UAT, they discovered that they get an error message about a Read operation from the HR scope to the Global scope being denied. You have verified that each Script Include was written correctly.
What else must be done to allow the Script Includes to work in the HR application?

  1. The Status of the associated record on the Application Restricted Caller Access list must be set to Denied.
  2. You must create a custom ACL to allow the script includes to work.
  3. The Status of the associated record on the Application Restricted Caller Access list must be set to Allowed.
  4. You must change Scope for the script includes to work.

Answer(s): C



In the HR Guided Setup Module, the Configuration View displays which of the following for a Category? (Choose three.)

  1. Properties
  2. Gauges
  3. Dashboards
  4. Lists
  5. Overviews
  6. Forms

Answer(s): A,D,F



What method needs to be invoked from MatchingRuleProcessor class?

  1. processAndGetCandidates
  2. processAndGetUsers
  3. processAndGelList
  4. processAndGetArray

Answer(s): A



Viewing Page 6 of 36



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