ServiceNow® CIS-HR Exam (page: 5)
ServiceNow® Certified Implementation Specialist - Human Resources
Updated on: 28-Jul-2025

Viewing Page 5 of 36

If an HR Services needs to be accessible to employees on the Employee Service Center, what field must be completed on the HR Service?

  1. Checklist
  2. Fulfiller Instructions
  3. Lifecycle Event type
  4. Record Producer

Answer(s): D



HR Profiles may be created for multiple employees using conditions and criteria in which module?

  1. Create Human Resources Profile
  2. Create new Case
  3. Generate HR Profiles
  4. Bulk Cases

Answer(s): C



User authentication and Instance restriction are examples of what type of security?

  1. Physical Security
  2. Roles and Groups
  3. Contextual Security
  4. Platform Access

Answer(s): D



If the HR Service does not have any Case options specified, HR Documents must be manually generated for the HR Case.
In this situation, who is able to generate an HR document for the Case?

  1. Any HR professional
  2. Only an HR Admin
  3. Only an HR Manager
  4. Only the assigned to person

Answer(s): D



When does the HR Template populate information on the HR Case form?

  1. When the Opened for person is selected
  2. When the Assignment group is selected.
  3. When the HR Case Type is selected.
  4. When the HR service is selected on the HR Case Creation form.

Answer(s): D



Viewing Page 5 of 36



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