ServiceNow Certified Implementation Specialist - Field Service Management CIS-FSM Dumps in PDF

Free ServiceNow CIS-FSM Real Questions (page: 12)

Agents and managers cannot create knowledge articles from Community questions.

  1. True
  2. False

Answer(s): B



Information about a customer’s service contract is found in Knowledge.

  1. False
  2. True

Answer(s): A



From what places in SN can an agent create a case? (Choose three.)

  1. Customer Service Application
  2. Contact
  3. Account
  4. Chat

Answer(s): A,B,C



What are the conditions that matching rules are based on? (Choose two.)

  1. Agent resources best suited to work on a case
  2. Specific routing rules
  3. Filters set up in advanced work assignment
  4. Specific case attributes

Answer(s): A,D



Matching rules enhance assignment capability by.

  1. Matching best agent by availability
  2. Providing dynamic matching of cases to groups or individuals
  3. Determining if account is a customer or partner
  4. Matching best agent by skill

Answer(s): D



Share your comments for ServiceNow CIS-FSM exam with other users:

R
Rasha
6/29/2023 8:23:00 PM

yes .. i need the dump if you can help me

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Anonymous
7/25/2023 8:05:00 AM

good morning, could you please upload this exam again?

A
AJ
9/24/2023 9:32:00 AM

hi please upload sre foundation and practitioner exam questions

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peter parker
8/10/2023 10:59:00 AM

the exam is listed as 80 questions with a pass mark of 70%, how is your 50 questions related?

B
Berihun
7/13/2023 7:29:00 AM

all questions are so important and covers all ccna modules

N
nspk
1/19/2024 12:53:00 AM

q 44. ans:- b (goto setup > order settings > select enable optional price books for orders) reference link --> https://resources.docs.salesforce.com/latest/latest/en-us/sfdc/pdf/sfom_impl_b2b_b2b2c.pdf(decide whether you want to enable the optional price books feature. if so, select enable optional price books for orders. you can use orders in salesforce while managing price books in an external platform. if you’re using d2c commerce, you must select enable optional price books for orders.)

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Muhammad Rawish Siddiqui
12/2/2023 5:28:00 AM

"cost of replacing data if it were lost" is also correct.

A
Anonymous
7/14/2023 3:17:00 AM

pls upload the questions

M
Mukesh
7/10/2023 4:14:00 PM

good questions

E
Elie Abou Chrouch
12/11/2023 3:38:00 AM

question 182 - correct answer is d. ethernet frame length is 64 - 1518b. length of user data containing is that frame: 46 - 1500b.

D
Damien
9/23/2023 8:37:00 AM

i need this exam pls

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Nani
9/10/2023 12:02:00 PM

its required for me, please make it enable to access. thanks

E
ethiopia
8/2/2023 2:18:00 AM

seems good..

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whoAreWeReally
12/19/2023 8:29:00 PM

took the test last week, i did have about 15 - 20 word for word from this site on the test. (only was able to cram 600 of the questions from this site so maybe more were there i didnt review) had 4 labs, bgp, lacp, vrf with tunnels and actually had to skip a lab due to time. lots of automation syntax questions.

V
vs
9/2/2023 12:19:00 PM

no comments

J
john adenu
11/14/2023 11:02:00 AM

nice questions bring out the best in you.

O
Osman
11/21/2023 2:27:00 PM

really helpful

E
Edward
9/13/2023 5:27:00 PM

question #50 and question #81 are exactly the same questions, azure site recovery provides________for virtual machines. the first says that it is fault tolerance is the answer and second says disater recovery. from my research, it says it should be disaster recovery. can anybody explain to me why? thank you

M
Monti
5/24/2023 11:14:00 PM

iam thankful for these exam dumps questions, i would not have passed without this exam dumps.

A
Anon
10/25/2023 10:48:00 PM

some of the answers seem to be inaccurate. q10 for example shouldnt it be an m custom column?

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PeterPan
10/18/2023 10:22:00 AM

are the question real or fake?

C
CW
7/11/2023 3:19:00 PM

thank you for providing such assistance.

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Mn8300
11/9/2023 8:53:00 AM

nice questions

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Nico
4/23/2023 11:41:00 PM

my 3rd purcahse from this site. these exam dumps are helpful. very helpful.

C
Chere
9/15/2023 4:21:00 AM

found it good

T
Thembelani
5/30/2023 2:47:00 AM

excellent material

V
vinesh phale
9/11/2023 2:51:00 AM

very helpfull

B
Bhagiii
11/4/2023 7:04:00 AM

well explained.

R
Rahul
8/8/2023 9:40:00 PM

i need the pdf, please.

C
CW
7/11/2023 2:51:00 PM

a good source for exam preparation

A
Anchal
10/23/2023 4:01:00 PM

nice questions

J
J Nunes
9/29/2023 8:19:00 AM

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A
Ananya
9/14/2023 5:16:00 AM

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S
Swathi
6/4/2023 2:18:00 PM

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