A CMDB Administrator needs to identify which attributes have been created specifically for the Windows Server class.Which tab in the Attributes section is used?
Answer(s): C
The Added tab displays attributes that were created directly on the Windows Server class rather than inherited from parent classes.
An Asset Manager wants to ensure that Asset records and CI records are kept synchronized automatically.How does the Manager do this? (Choose two.)
Answer(s): C,D
Out-of-the-box business rules synchronize field updates between CI and Asset records by updating the related record when changes occur on either table, ensuring both stay aligned automatically.
The CMDB Configuration Management team has successfully developed a healthy and trusted CMDB. They have integrated discovered infrastructure data, accurately referenced non-discoverable data (such as change and support group information), and made the CMDB service-aware using Service Mapping.Which field on an Incident form is automatically populated after a CI is selected that references an appropriate support group?
Answer(s): D
Selecting a CI that has an associated support group automatically populates the Assignment Group on the Incident form to route the incident to the responsible support team.
A Configuration Management Process Owner is preparing solution options for presentation to the technical governance board for ingesting custom CIs to the CMDB. The solution needs to align with best practice, minimize the cost of future work (technical debt) and ensure compliance with future upgrades.Which solutions accomplish this? (Choose two.)
Answer(s): B,C
Extending an appropriate existing CI class preserves alignment with the CMDB data model and reduces upgrade risk, while using the CMDB CI Class Models store application helps identify suitable standard classes before introducing customization.
A CMDB Administrator wants only the CIs of Principal Classes to appear in CI reference fields, for example the CI reference fields accessible from an Incident Form.Where does the CMDB Administrator designate Principal Classes?
Answer(s): A
Principal Classes are designated in the CI Class Manager to control which CI classes are available for selection in reference fields such as those on Incident forms.
A Configuration Manager is managing a CI class in the CMDB. The identification rule(s) needs an update.Where can the Configuration Manager view and configure the existing identification rule(s) for the class? (Choose two.)
Answer(s): A,D
Identification rules for configuration item classes can be viewed and configured in the CI Identifiers module, which provides direct access to the rules used by the Identification and Reconciliation Engine to uniquely identify CIs. They can also be managed through the CI Class Manager, which allows administrators to review and configure identification rules associated with specific CMDB classes as part of class configuration.
A CMDB Administrator wants to ensure that only relevant CIs from managed classes will be shown on Incident, Problem, and Change records.Which checkbox needs to be checked in the CI Class Manager for the CMDB Administrator to achieve the requested result?
The Principal Class setting in CI Class Manager designates a class as a primary class that should be available for selection in task records such as Incident, Problem, and Change. When this option is enabled, configuration items from that class are considered relevant operational CIs and appear in reference fields used by these processes.
A Configuration Management team has decided to start taking advantage of the CMDB 360/Multisource CMDB functionality.Which system property must be enabled?
The multisource capability used by CMDB 360 requires enabling the property that activates multisource functionality in the Identification and Reconciliation Engine. When this property is enabled, the CMDB can retain and analyze CI attribute values coming from multiple data sources, allowing CMDB 360 and Multisource CMDB features to compare, report, and provide insight into those different sources.
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