In order to update the status of multiple subtickets, what action does the agent perform?
Answer(s): B
What activities do you perform in the Administrator work center to enable a new social media channel? Note: There are 3 correct answers to this question.
Answer(s): A,B,D
Which field identifies a ticket as relevant for a field service scenario?
Which of the following elements can you use to set up routing rules for service tickets? Note: There are 2 correct answers to this question.
Answer(s): B,D
To which objects can you add a registered product?
Answer(s): A,C
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i think it should be a,c. option d goes against the principle of building anything custom unless there are no work arounds available
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question 232 answer should be perimeter not netowrk layer. wrong answer selected
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question 81 should be c.
question 18 : response isnt a ?
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