Salesforce-Slack-Administrator Exam Questions and Answers

QUESTION: 21

Mayim, the Chief Human Resources Officer at Large Inc, is concerned that her team communicates mostly via direct messages rather than channels. She wants to know if the HR workspace is lagging behind the rest of the organization.

What information should the Workspace Admin provide to help Mayim?

The percentage of messages sent via direct message in the HR workspace to the organization's overall percent of direct messages
The statistic that HR is typically a more confidential function than other teams and should expect to have more information in direct message
Instructions on how to conduct a poll in channel asking members if they've been using channels or direct messages, using emoji for responses
The number of messages posted in the #help-hr triage channel over the past 30 days

Answer(s): A

Reference:

https://slack.com/intl/en-pk/help/articles/360057638533-Understand-the-data-in-your- Slack- analytics-dashboard

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QUESTION: 22

Anastasia is an Org Owner on the Enterprise plan. In the Sales Workspace, Anastasia has noticed a large drop in the percentage of views in public channels.

What should Anastasia do next?

Ask the Sales team to react with :eyes: when they have read a message.
Identify the most active members and ask them to post more in public channels.
Provide additional learning and host a Slack day.
Instruct Sales managers to use more @channel's and @here's in their announcements.

Answer(s): C

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QUESTION: 23

Oleg is a Workspace Owner, and his company is on the Plus plan.

Oleg's company requires all messages to be saved for the history of the workspace. He has already ensured that only Owners and Admins can delete messages.

Which additional settings should be selected to maintain the message history of the workspace?

Message Retention & Deletion set to "Keep all messages but don't track revisions" for public channels, private channels, DMs, and allowing overrides
Message Retention & Deletion set to "Keep everything" for public channels, private channels, DMs, and allowing overrides
Message Retention & Deletion set to "Keep everything" for public channels, private channels, DMs, and not allowing overrides
Message Retention & Deletion set to "Keep all messages but don't track revisions" for public channels, private channels, DMs, and not allowing overrides

Answer(s): B

Reference:

https://slack.com/intl/en-pk/help/articles/203457187-Customize-message-and-file-

retention#message-retention

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QUESTION: 24

Clint is a Workspace Owner on the Sales Workspace, and his organization is on Slack's Enterprise Grid plan.

Clint cannot find the option to make the #announcement-sales multi-workspace channel available to all Workspaces in the Org.

Who can give Clint multi-workspace channel permissions?

Org Owners and Org Admins decide who can manage multi-workspace channels in this situation.
Only Org Owners can manage multi-workspace channels.
The Sales Workspace Primary Owner can give multi-workspace channel permissions to Clint.
A Workspace Owner, who already has multi-workspace channel permissions, can give them to Clint.

Answer(s): A

Reference:

https://slack.com/intl/en-pk/help/articles/115001399587-Create-multi-workspace- channels-on- Enterprise-Grid

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QUESTION: 25

GoodAdvertisements Inc works with several companies to support global advertising campaigns and are on a paid plan. They are preparing for a campaign launch that requires input from multiple companies.

GoodAdvertisements Inc wants the ability to coordinate effectively with the companies before and during their respective launch in a private channel, but it is not clear whether the companies use paid Slack plans. The Admins at the company want to take security precautions before inviting any outside individuals into their Slack workspace.

What is the best way for the Admins to have the individuals from the outside companies join the Slack workspace and ensure the process scales for future launches with other companies?

Require that invitations get approval via a #guest-invitation-approval channel so Admins can action the requests and inform project leaders to invite individuals from outside companies as Single- Channel Guests. Set expiry dates for the Single-Channel Guests.
Require that invitations get approval via a #guest-invitation-approval channel so Admins can action the requests and inform project leaders to invite individuals from outside companies as Multi- Channel Guests. Set expiry dates for the Multi-Channel Guests.
Have the Admins individually send out Single-Channel Guest invitations.
Ask the outside companies to upgrade to the paid plan. Then, share the launch channel externally to the companies, and set a reminder to unshare the channel when the launch is complete.

Answer(s): A

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Salesforce Salesforce-Slack-Administrator Exam (page: 5) Salesforce Certified Slack Administrator Updated on: 15-Feb-2026

QUESTION: 21

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QUESTION: 22

QUESTION: 23

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QUESTION: 24

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QUESTION: 25

Salesforce Salesforce-Slack-Administrator Exam (page: 5)
Salesforce Certified Slack Administrator
Updated on: 15-Feb-2026