Salesforce-Slack-Administrator Exam Questions and Answers

QUESTION: 16

In Large Inc's Enterprise Grid design, each business unit has its own workspace, and everyone is also a member of the Global workspace. The Sales team at Large Inc are slow adopters of Slack and have been using email instead of Slack to communicate with peers.

Which of these strategies should the Sales team AVOID using to connect cross-functionally more effectively with Slack?

Move their channels into the Global workspace and convert the default channels to private, to ease the Sales team's fears about privacy.
Create an org-wide #sales-wins channel so that account representatives can share updates on new customers and celebrate big deals.
Create a #customer-feedback channel for Sales to convey customer concerns to the Product and Engineering teams.
Create an org-wide #help-sales channel where cross-functional partners can turn to Sales with Questio n :s and requests for help.

Answer(s): C

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QUESTION: 17

You are a Workspace Owner and the product manager for a snowboard manufacturing company based in Vancouver, Canada.

As product manager for the company's RebelX line, you are responsible for all aspects of production, including managing your supplier relationships. You have a connected channel called #supplier- bindings with one of your suppliers based in Osaka, Japan, and you use this channel to plan shipments of bindings and manage all interactions with this supplier.

Unfortunately, one of the supplier's deliveries has not arrived, and if you don't receive it by next week, your inventory and sales will be negatively affected.

Because of the timezone difference, you need to notify all channel members about the delay so they are aware as soon as possible or tomorrow morning at the start of the business day.

What should you do?

Send a message that includes an @channel and @here to #supplier-bindings.
Send a message that includes an @channel and @everyone to #supplier-bindings.
Send an @everyone in a message to your workspace-wide #general channel.
Direct message your key contact who belongs to the connected channel, so they are directly informed.

Answer(s): D

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QUESTION: 18

Bella is a Workspace Admin at a company with 3,500 employees. She is receiving complaints from her colleagues that "Slack is too noisy". Her team is bothered by frequent use of @here and @channel in public channels. She has never evaluated or changed the default settings, so she wants to change how those notifications work in her workspace.

How can Bella change her workspace's messaging restrictions to minimize disruption?

DM each user who uses the @here and @channel mentions and ask them not to do this in large channels.
Set @here and @channel to be used only in private channels, where membership is more limited.
Restrict @here and @channel usage to Owners and Admins only.
Restrict public channel posting to just Owners and Admins.

Answer(s): D

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QUESTION: 19

Which TWO statements are true about workflows? (Choose two.)

It is not possible to create a custom workflow for your team in fewer than five clicks.
Workspace Owners and Admins can view all published workflows created by members of their workspaces.
To see all workflows in a workspace, you need to be an Owner or Admin of that workspace.
It is currently possible for Org Owners and Admins to view all workflows created in an Enterprise Grid org.

Answer(s): B,C

Reference:

https://slack.com/intl/en-pk/help/articles/360035822734-Manage-Workflow-Builder- access-and-

permissions

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QUESTION: 20

A project team in charge of implementing Slack plans to check in with their executive team three months after the launch. The goal of this check-in meeting is to define the success of Slack at the organization.

What should the team do to prepare for this milestone most effectively?

Show the progress that has been made on configuring single sign-on (SSO) and training the IT help desk team on Slack's admin capabilities.
Meet with key business units to identify and measure opportunities to improve productivity using Slack.
Prepare to show the executive team the admin console so they understand the depth of settings and policies available in Slack.
Display the number of weekly active members in Slack, trending from the beginning of the launch to the three-month mark.

Answer(s): C

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Salesforce Salesforce-Slack-Administrator Exam (page: 4) Salesforce Certified Slack Administrator Updated on: 15-Feb-2026

QUESTION: 16

QUESTION: 17

QUESTION: 18

QUESTION: 19

Reference:

QUESTION: 20

Salesforce Salesforce-Slack-Administrator Exam (page: 4)
Salesforce Certified Slack Administrator
Updated on: 15-Feb-2026