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Salesforce Process-Automation Exam (page: 2)
Salesforce Process Automation Accredited Professional
Updated on: 12-Feb-2026

Viewing Page 2 of 17
Process-Automation PDF 166 Questions

An administrator wants to update a record, in the future, when a specified time is reached.
Which tool should the Administrator use?

  1. Approvals
  2. Process Builder
  3. Workflow Rules
  4. Flow Builder

Answer(s): D

Explanation:

To update a record at a specified future time, Flow Builder can be used to create a Scheduled Flow. Scheduled Flows allow administrators to define automation that runs at specific times, making it possible to update records based on time-based criteria without manual intervention. This feature is particularly useful for scenarios where record updates need to occur on a scheduled basis.


Reference:

Salesforce Help - Scheduled Flows



Which tools are included with the Lightning Flow product?

  1. Lightning Experience and Flow Builder
  2. Process Builder. Flow Builder, and Approvals
  3. Process Builder and Flow Builder
  4. Lightning App Builder and Process Builder

Answer(s): B

Explanation:

Lightning Flow encompasses several tools designed to automate business processes in Salesforce, including Process Builder, Flow Builder, and Approvals. Process Builder is ideal for creating automated processes based on record changes. Flow Builder provides a more comprehensive platform for building complex workflows with conditional logic and user interactions. Approvals are used to automate the approval process, allowing for record approval requests and tracking. Together, these tools provide a robust set of options for automating business processes within Salesforce.


Reference:

Salesforce Help - Lightning Flow



Which three building blocks are used to create a Flow?

  1. Resources
  2. Screens
  3. Connectors
  4. Elements
  5. Process

Answer(s): A,C,D

Explanation:

There are 3 main "building blocks" of any Flow:
1. Elements are the individual building blocks of the Flow. These perform logical actions such as assignments, decisions, or loops. There are also data elements that will query the database or commit record changes.
2. Connectors determine which element leads to which. Winter `21 enables Auto-Layout, and connects the Elements together automatically.
3. Resources are the individual variables of data that are to be used in a Flow ­ these can be strings of text, numbers, records, formulae, or collections.



Which three of the following are the key component to build a process in Process Builder?

  1. Action
  2. Scheduler
  3. Timer
  4. Criteria Node
  5. Trigger

Answer(s): A,D,E

Explanation:

The key components to build a process in Process Builder are Action, Criteria Node, and Trigger. Actions define the operations to be performed when the criteria are met, such as updating a record or sending an email. Criteria Nodes specify the conditions that must be satisfied for the actions to execute. The Trigger is the event that initiates the process, such as a record creation or update. These components work together to enable administrators to automate business processes based on specific events and conditions within Salesforce.


Reference:

Salesforce Help Documentation on Process Builder.



An administrator wants to route an employee's time-off request to their manager for approval.
Which tool should the administrator use?

  1. Process Builder
  2. Approvals
  3. Workflow Rules
  4. Flow Builder

Answer(s): B

Explanation:

For routing an employee's time-off request to their manager for approval, the best tool to use is Approvals. Salesforce Approvals provide a framework for defining approval processes, including specifying approvers, setting up approval steps, and determining the actions to take at each stage of the process. This tool is specifically designed to handle use cases involving approval workflows, making it well-suited for managing time-off requests.


Reference:

Salesforce Help Documentation on Approval Processes.



Viewing Page 2 of 17



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