Salesforce Plat-101 Exam (page: 1)
Salesforce Certified Platform Foundations
Updated on: 31-Mar-2026

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Two users in the same opportunity record are seeing different fields.

What is the reason for this?

  1. The missing fields are marked as hidden in Object Manager.
  2. The users are assigned different profiles and page layouts.
  3. The users have been configured with different Locales.

Answer(s): B

Explanation:

The users are assigned different profiles and page layouts, which determine the fields they can see and edit on the opportunity record.



A Salesforce associate deletes an Account of a company that recently went out of business.

Which other related records are automatically deleted?

  1. Any related leads
  2. Any related cases
  3. Any related opportunities

Answer(s): C

Explanation:

When an account is deleted, any related opportunities are also deleted, unless they are closed or have a contract associated with them.



Which tool creates a visual representation of objects and their relationships?

  1. App Launcher
  2. Object Manager
  3. Schema Builder

Answer(s): C

Explanation:

Schema Builder is a tool that creates a visual representation of objects and their relationships, and allows you to modify them.



Get Cloudy Consulting's growing marketing team is on a custom profile named Marketing Team.' The team currently has Read access to leads and opportunities- Two marketing managers need Edit access on leads.

What should the Salesforce associate do to grant them the access they need?

  1. Create a permission set that grants Edit access to leads and assign it to the marketing managers.
  2. Create a permission set that grants Edit access to leads and assign it to the marketing team.
  3. Create a new profile that grants Edit access to leads and assign it to the marketing managers.

Answer(s): A

Explanation:

Creating a permission set that grants Edit access to leads and assigning it to the marketing managers is the best way to grant them the access they need, without affecting the other users on the marketing team profile.



Get Cloudy Consulting requires a value in the Status field every time a record is created or edited.

What should they do to enforce this?

  1. Make the field required in Object Manager.
  2. Make the field required with a validation rule.
  3. Make the field required in organization-wide defaults.

Answer(s): A

Explanation:

Making the field required in Object Manager is the simplest way to enforce that a value is entered every time a record is created or edited.



A Salesforce associate has been asked to identify all contacts that have had interactions with their company in the last year.

What should the associate do to identify these contacts?

  1. Look at the contact's Last Modified Date.
  2. Look at the active field.
  3. Look at the last related activity date.

Answer(s): C

Explanation:

The last related activity date is a field on the contact object that shows the date of the most recent task or event related to the contact. This can be used to identify contacts that have had interactions with the company in the last year.



When a sales rep needs to give an additional discount for an opportunity, a manager needs to review and authorize the discount request.

What should be used to lock the record before a decision is made?

  1. validation rule
  2. Approval process
  3. Page layout

Answer(s): B

Explanation:

An approval process is a workflow that defines the steps and criteria for approving a record. It can be used to lock the record before a decision is made, and send email alerts and tasks to the approvers.



A manager can see all of the records owned by their team, but not records owned by other teams.

How is access to the records being controlled?

  1. Permission Sets
  2. Profiles
  3. Role Hierarchy

Answer(s): C

Explanation:

The role hierarchy is a way of controlling access to records based on the user's position in the organization. A user can see all of the records owned by themselves and the users below them in the hierarchy, but not records owned by users above them or in a different branch.



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