Order-Management-Administrator Exam Questions and Answers

QUESTION: 11

Once the administrator has activated the integration between B2C Commerce and Order Management, orders being placed by customers will be sent to Order Management if the order status is set to which two values?

Created
Active
Drafted
New
Open

Answer(s): B,D

Explanation:

Once the administrator has activated the integration between B2C Commerce and Order Management, orders being placed by customers will be sent to Order Management if the order status is set to Active or New. These are the two order statuses that indicate that an order has been created or confirmed by a customer, and that it needs to be processed by Order Management.
Verified

Reference:

https://help.salesforce.com/s/articleView?id=sf.order_management_order_api.htm&type=5

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QUESTION: 12

Which two APIs can an admin suggest so that customers can initiate order cancellations and returns from the B2C Commerce storefront and have their action carry out the cancel and return operations in Order Management?

Connect APIs
Bulk APIs
REST APIs
Streaming APIs

Answer(s): A,C

Explanation:

Two APIs that an admin can suggest so that customers can initiate order cancellations and returns from the B2C Commerce storefront and have their action carry out the cancel and return operations in Order Management are:
Connect APIs. These are RESTful APIs that expose resources in Order Management, such as orders, payments, shipments, etc. They allow customers to perform CRUD (create, read, update, delete) operations on these resources from external systems, such as B2C Commerce. REST APIs. These are HTTP-based APIs that enable developers to access data in Order Management using standard HTTP methods, such as GET, POST, PUT, PATCH, and DELETE. They allow customers to interact with Order Management resources using JSON or XML formats.
Verified

Reference:

https://help.salesforce.com/s/articleView?id=sf.order_management_connect_api.htm&type=5 https://help.salesforce.com/s/articleView?id=sf.order_management_rest_api.htm&type=5

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QUESTION: 13

An administrator is running into performance issues due to a high number of records being created in a flow. How can the administrator modify the flow to improve scalability?

Ask a developer to create a Flow apex action to offload the creation of records
Ask a developer to offload all the Flow functionality to Apex code via Triggers and Apex classes
Use the Bulk Create Records node in the Flow to improve performance
Offload the creation of records to a Subflow that will be called in the Reference Flow

Answer(s): C

Explanation:

The best way for an administrator to modify the flow to improve scalability when running into performance issues due to a high number of records being created in a flow is to use the Bulk Create Records node in the Flow. This node allows the administrator to create multiple records of the same object type in one transaction, which reduces the number of database operations and improves the flow performance. Verified

Reference:

https://help.salesforce.com/s/articleView?id=sf.flow_ref_elements_data_bulk_create.htm&type=5

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QUESTION: 14

What ate two reasons an admin should choose an Event over a Trigger when it comes to building out a solution?

Event order is not guaranteed within a topic
Events are asynchronous
Events cannot be subscribed lo in a batch for bulk operations
Events do not participate in a transaction scope

Answer(s): B,D

Explanation:

Two reasons an admin should choose an Event over a Trigger when it comes to building out a solution are:
Events are asynchronous. This means that events are processed in the background, without blocking the main execution thread. This can improve the performance and user experience of the solution, as well as avoid governor limits and timeouts.
Events do not participate in a transaction scope. This means that events are independent of the transaction that publishes them, and they do not affect the rollback or commit behavior of the transaction. This can avoid unwanted side effects and errors in the solution, as well as decouple the logic from the data.

Verified

Reference:

https://developer.salesforce.com/docs/atlas.en- us.platform_events.meta/platform_events/platform_events_intro.htm https://developer.salesforce.com/docs/atlas.en-
us.platform_events.meta/platform_events/platform_events_considerations.htm

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QUESTION: 15

Universal Containers (UC) has a flow which performs some custom logic in order to determine a least-cost shipping location. Some of the variables should be reset at the beginning of each loop iteration.
Which design element in Flow allows the Admin to do this?

Preset
Reassignment
Reset
Assignment

Answer(s): D

Explanation:

The design element in Flow that allows the admin to reset some variables at the beginning of each loop iteration is Assignment. An Assignment element lets the admin assign new values to one or more variables or sObject fields in a flow. The admin can use an Assignment element before a Loop element to initialize the variables that are used in the loop, and then use another Assignment element inside the loop to reset the variables for each iteration. Verified

Reference:

https://help.salesforce.com/s/articleView?id=sf.flow_ref_elements_assignment.htm&type=5 https://help.salesforce.com/s/articleView?id=sf.flow_ref_elements_loop.htm&type=5

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Salesforce Order-Management-Administrator Exam (page: 3) Salesforce Order Management Administrator Accredited Professional Updated on: 12-Feb-2026

QUESTION: 11

Explanation:

Reference:

QUESTION: 12

Explanation:

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QUESTION: 13

Explanation:

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QUESTION: 14

Explanation:

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QUESTION: 15

Explanation:

Reference:

Salesforce Order-Management-Administrator Exam (page: 3)
Salesforce Order Management Administrator Accredited Professional
Updated on: 12-Feb-2026