Salesforce Order-Management-Administrator Exam (page: 2)
Salesforce Order Management Administrator Accredited Professional
Updated on: 31-Mar-2026

An admin is working with Order Management licensed as standalone (B2C Commerce is not in the scenario). The admin submits a JSON payload using Workbench and Workbench indicates the operation was successful The second time the same payload is submitted the operation fails.
What are two likely causes?

  1. Stock Keeping Unit values must be updated
  2. The payment data must be updated
  3. The stock levels in the org are depleted from the first order
  4. The Order Reference Number must be updated

Answer(s): B,D

Explanation:

Two likely causes that could make the second submission of the same JSON payload fail are:
The payment data must be updated. The payment data in the JSON payload contains information such as the payment method, amount, and authorization code. If the same payment data is used for the second order, it may cause a duplicate payment error or an invalid authorization error. The Order Reference Number must be updated. The Order Reference Number is a unique identifier for each order that is generated by the external system and sent in the JSON payload. If the same Order Reference Number is used for the second order, it may cause a duplicate order error or an invalid order error.
Verified


Reference:

https://help.salesforce.com/s/articleView?id=sf.order_management_order_api.htm&type=5 https://help.salesforce.com/s/articleView?id=sf.order_management_payment_api.htm&type=5



What three steps are required when deploying changes via change sets?

  1. Deploy the change set in the target org
  2. Approve the change set in the sandbox org
  3. Upload the change set to the target org
  4. Add the change set to the release schedule in the target org
  5. Create the change set in the sandbox org

Answer(s): A,C,E

Explanation:

Three steps that are required when deploying changes via change sets are:
Create the change set in the sandbox org. This is the first step where the administrator selects the metadata components that they want to deploy and adds them to a change set in the source org, which is usually a sandbox org.
Upload the change set to the target org. This is the second step where the administrator sends the change set from the source org to the destination org, which is usually a production org or another sandbox org. The administrator needs to have a deployment connection with the target org and permission to upload change sets.
Deploy the change set in the target org. This is the final step where the administrator validates and deploys the change set in the destination org. The administrator needs to have permission to deploy change sets and resolve any deployment errors or warnings.
Verified


Reference:

https://help.salesforce.com/s/articleView?id=sf.changesets_create_outbound.htm&type=5 https://help.salesforce.com/s/articleView?id=sf.changesets_deploy.htm&type=5



Universal Containers (UC) is evaluating Salesforce Order Management for managing its overarching process because their current system is written mostly in Apex code and has proved difficult to modify, deploy and debug.
What are three advantages of using Flow Builder vs writing Apex code to manage the main flow of Order data?

  1. It allows for non-coding members of staff to contribute suggestions for optimizations and better overall customer experience
  2. The admin can attach a debugger to live customer sessions
  3. It will notify the admin before a third party integration's data interface has changed
  4. The admin can easily debug specific business cases visually.
  5. Because it is visual it is also self-documenting as changes are made

Answer(s): B,D,E

Explanation:

Three advantages of using Flow Builder vs writing Apex code to manage the main flow of Order data are:
The admin can attach a debugger to live customer sessions. This allows the admin to monitor and troubleshoot the flow execution in real time, without affecting the customer experience or data integrity.
The admin can easily debug specific business cases visually. This allows the admin to test the flow with different input values and see how the flow behaves in a graphical interface, without writing any code.
Because it is visual it is also self-documenting as changes are made. This allows the admin to easily understand and maintain the flow logic, as well as track the changes and versions of the flow.
Verified


Reference:

https://help.salesforce.com/s/articleView?id=sf.flow_builder_debug.htm&type=5 https://help.salesforce.com/s/articleView?id=sf.flow_builder.htm&type=5



A user is encountering an error when attempting to save an Account record.
What can an administrator use to research the issue?

  1. The Problems tab within the developer console
  2. The Chrome Dev Tools Console
  3. Lightning Logs within Setup
  4. A user trace flag and debug log on the affected user

Answer(s): D

Explanation:

The best way for an administrator to research the issue when a user is encountering an error when attempting to save an Account record is to use a user trace flag and debug log on the affected user. A user trace flag enables debug logging for a specific user, and a debug log captures database operations, system processes, and errors that occur when executing a transaction or running unit tests. The administrator can use these tools to identify the root cause of the error and fix it accordingly. Verified


Reference:

https://help.salesforce.com/s/articleView?id=sf.code_add_users_debug_log.htm&type=5 https://help.salesforce.com/s/articleView?id=sf.code_viewing_debug_logs.htm&type=5



How can an administrator allow an org to publish a change set to another org?

  1. In the target org: Open Deployment Settings, Select the environments to allow publishing from and Move them to the Enabled list
  2. In the source org: open Deployment settings, Select the environments to publish to and Move them to the enabled list
  3. In the source org: Open Publish Settings, Select the checkbox next to the environment to publish to and Click Save
  4. In the target org: Open Deployment Settings, Click Edit next to the source org. Select Allow Inbound Changes and Click Save

Answer(s): A

Explanation:

The correct way for an administrator to allow an org to publish a change set to another org is to open Deployment Settings in the target org, select the environments to allow publishing from and move them to the Enabled list. This creates a deployment connection between the source org and the target org, which allows the source org to upload change sets to the target org. Verified


Reference:

https://help.salesforce.com/s/articleView?id=sf.changesets_create_outbound.htm&type=5



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