Salesforce HEALTH-CLOUD-ACCREDITED-PROFESSIONAL Exam (page: 7)
Salesforce Health Cloud Accredited Professional
Updated on: 15-Feb-2026

Clinicians want to see an overview of the patient's life, like Starting a New Job, Birth of a Baby, Divorce, etC. to understand the patient better and help them with a personalized care plan.
What should the administrator configure in the Health Cloud so the clinicians can access this information in one place?

  1. Life Goals
  2. Life Events
  3. Household Map
  4. Milestones
  5. Life Map

Answer(s): B

Explanation:

According to the Health Cloud Implementation Guide, Life Events are a feature in Health Cloud that allow clinicians to see an overview of the patient's life, such as Starting a New Job, Birth of a Baby, Divorce, etc. Life Events help clinicians understand the patient better and help them with a personalized care plan. Life Events can be added to the patient's timeline or life map. Life Goals, Household Map, Milestones, and Life Map are not features that show the patient's life events.



Which three of the following features are included with a Health Cloud License?

  1. EHR Mulesoft Templates
  2. Surveys
  3. Intelligent Document Automation
  4. Care Cordination(Patient Services)
  5. Intelligent Form Reader with Amazon Textract

Answer(s): B,C,D

Explanation:

According to the Health Cloud Data Model Developer Guide, Surveys, Intelligent Document Automation, and Care Coordination (Patient Services) are three features that are included with a Health Cloud License. Surveys allow you to create and send surveys to patients and providers to collect feedback and data. Intelligent Document Automation allows you to digitize your document management processes and extract data from documents using artificial intelligence. Care Coordination (Patient Services) allows you to manage patient care across multiple care plans and teams. EHR Mulesoft Templates and Intelligent Form Reader with Amazon Textract are not features that are included with a Health Cloud License.



Which Visual representation in Health Cloud would enable a care coordination to see all the relationships between a patient and the people and organizations participating in the patient's, including those across multiple care plans?

  1. Timeline view
  2. Care Team
  3. Lightning Empower Components
  4. Householding Map
  5. Patient Card

Answer(s): D

Explanation:

According to the Health Cloud Implementation Guide, Householding Map is the visual representation in Health Cloud that enables a care coordinator to see all the relationships between a patient and the people and organizations participating in the patient's care, including those across multiple care plans. Householding Map shows a graphical view of the patient's household members, care team members, providers, and other related entities. Timeline View, Care Team, Lightning Empower Components, and Patient Card are not visual representations that show all the relationships between a patient and their care participants.



Which three options are standard objects available for Insurance Management? (choose 3)

  1. Insurance Benefit
  2. PurchaserPlan
  3. MemberPlan
  4. Coverage Benefit
  5. Insurance Coverage

Answer(s): A,C,E

Explanation:

According to the Health Cloud Data Model Developer Guide, Insurance Benefit, MemberPlan, and Insurance Coverage are three standard objects available for Insurance Management. Insurance Benefit represents a specific benefit or service covered by an insurance plan. MemberPlan represents an insurance plan that a member is enrolled in. Insurance Coverage represents an insurance policy that covers one or more members. PurchaserPlan and Coverage Benefit are not standard objects available for Insurance Management.



The Salesforce Admin for Lake Tahoe Hospital wants to implement Utilization Management.
Which two of the listed steps need to be taken during the set-up process? (Choose 2)

  1. Install the Health Cloud Care Request Extensions unmanaged packagE.
  2. Assign the Health Cloud Permission Set License and Health Cloud Platform Permission Set License to Salesforce Classic users.
  3. Assign the Health Cloud Permission Set License and the Health Cloud Platform Permission Set License to Salesforce Lightning users.
  4. Install the Utilization Management Extensions.

Answer(s): A,C

Explanation:

According to the Health Cloud Implementation Guide, the two steps that need to be taken during the set-up process for Utilization Management are:
Install the Health Cloud Care Request Extensions unmanaged package. This package contains custom objects, fields, layouts, tabs, and components for Utilization Management. Assign the Health Cloud Permission Set License and the Health Cloud Platform Permission Set License to Salesforce Lightning users. These licenses enable access to Health Cloud features and functionalities for Lightning Experience. Assigning the Health Cloud Permission Set License and Health Cloud Platform Permission Set License to Salesforce Classic users is not necessary for Utilization Management. Installing the Utilization Management Extensions is not a valid step for Utilization Management.



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Share your comments for Salesforce HEALTH-CLOUD-ACCREDITED-PROFESSIONAL exam with other users:

Miguel 10/5/2023 12:16:00 PM

question 11: https://help.salesforce.com/s/articleview?id=sf.admin_lead_to_patient_setup_overview.htm&type=5
SPAIN


Miguel 10/5/2023 12:21:00 PM

question 16: https://help.salesforce.com/s/articleview?id=sf.care_console_overview.htm&type=5
SPAIN


Miguel 10/16/2023 11:18:00 AM

question 5, it seems a instead of d, because: - care plan = case - patient = person account - product = product2;
SPAIN


Not Miguel 11/26/2023 9:43:00 PM

for this question - "which three type of basic patient or member information is displayed on the patient info component? (choose three.)", list of conditions is not displayed (it is displayed in patient card, not patient info). so should be thumbnail of chatter photo
Anonymous