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Salesforce HEALTH-CLOUD-ACCREDITED-PROFESSIONAL Exam (page: 6)
Salesforce Health Cloud Accredited Professional
Updated on: 25-Dec-2025

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HEALTH-CLOUD-ACCREDITED-PROFESSIONAL PDF 237 Questions

A Health Cloud administrator is working on a call center implementation and has to ensure that the phone numbers passing through the CTI settings display the matching contact record via Screen Pop.
Which custom metadata type within Health Cloud should the administrator update to achieve this requirement?

  1. Flow Session Setting -> CallCenterFlow
  2. Feature Flag Setting -> CTIDriverSetting
  3. Job Flow Setting -> ConsoleDisplayValue
  4. Health Cloud Setting -> HcFeatureDriver

Answer(s): B

Explanation:

According to the Salesforce documentation1, the Feature Flag Setting custom metadata type within Health Cloud allows you to enable or disable certain features of Health Cloud. One of the features that can be enabled or disabled is the CTIDriverSetting, which controls whether the CTI adapter is used to display phone numbers in the patient console. To ensure that the phone numbers passing through the CTI settings display the matching contact record via screen pop, the administrator should update the Feature Flag Setting -> CTIDriverSetting custom metadata type and set the value to true.



How would a Health Cloud administrator indicate which tab should appear when a patient record is opened in the Patient Console?

  1. In the CardView dropdown custom setting for that tab, enter Default for Category Name.
  2. In the CardView dropdown custom setting for that tab, select Subtab for Tab Type.
  3. Edit the Patient Card configuration for the tab and enable Default Subtab
  4. In the CardView dropdown custom setting for that tab, enable Default subtab.

Answer(s): C

Explanation:

According to the Salesforce documentation2, the Patient Card configuration allows you to customize how patient information is displayed in the patient console. You can create different tabs for different types of information, such as demographics, medications, or referrals. To indicate which tab should appear when a patient record is opened in the patient console, you need to edit the Patient Card configuration for that tab and enable Default Subtab. This will make that tab the default subtab for all patient records.



Where can a Salesforce administrator configuring different levels of access to patients' care plans, configure team members different levels of access to cases to ensure sensitive data is not shared with the wrong groups?

  1. Permission Set Groups
  2. Profiles
  3. Contact Roles on case
  4. Permission Sets
  5. Case Team Roles

Answer(s): E

Explanation:



Which three types of customizations can be managed through the Health Cloud Admin app? (Choose three.)

  1. Patient Card Configurations
  2. Timeline View Configurations
  3. Cross Object Relationships
  4. Household Relationships
  5. Permission Set Assignments

Answer(s): A,B,C

Explanation:



What is Health Cloud? (Choose two.)

  1. Health Cloud is an engagement layer.
  2. An AppExchange core package and third party service.
  3. Health Cloud is part managed package and part core services.
  4. Core services exposed by permission license.
  5. Health Cloud is a new type of Electronic Health Record.

Answer(s): A,C

Explanation:

According to the Salesforce documentation, Health Cloud is a health IT solution that helps healthcare organizations deliver personalized and collaborative care across every touchpoint. Some of the characteristics of Health Cloud are:
Health Cloud is an engagement layer that connects patients, providers, payers, and partners on a single platform. It enables seamless communication and collaboration across the healthcare ecosystem.

Health Cloud is part managed package and part core services. The managed package contains custom objects, fields, tabs, apps, components, and more that are specific to healthcare use cases. The core services include standard Salesforce features and functionality that are available across all Salesforce products.



Viewing Page 6 of 47



Share your comments for Salesforce HEALTH-CLOUD-ACCREDITED-PROFESSIONAL exam with other users:

Miguel 10/5/2023 12:16:00 PM

question 11: https://help.salesforce.com/s/articleview?id=sf.admin_lead_to_patient_setup_overview.htm&type=5
SPAIN


Miguel 10/5/2023 12:21:00 PM

question 16: https://help.salesforce.com/s/articleview?id=sf.care_console_overview.htm&type=5
SPAIN


Miguel 10/16/2023 11:18:00 AM

question 5, it seems a instead of d, because: - care plan = case - patient = person account - product = product2;
SPAIN


Not Miguel 11/26/2023 9:43:00 PM

for this question - "which three type of basic patient or member information is displayed on the patient info component? (choose three.)", list of conditions is not displayed (it is displayed in patient card, not patient info). so should be thumbnail of chatter photo
Anonymous