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Salesforce HEALTH-CLOUD-ACCREDITED-PROFESSIONAL Exam (page: 3)
Salesforce Health Cloud Accredited Professional
Updated on: 25-Dec-2025

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HEALTH-CLOUD-ACCREDITED-PROFESSIONAL PDF 237 Questions

A sales Representative wants to request a Rep-to-Rep Transfer.
What two paths are available to request the transfer? (Choose two)

  1. Under visit, choose to navigate to visit Products.
  2. The transfer can be requested while creating an Order Authorization for a Visit.
  3. To Request the transfer, navigate to product, then choose the specific inventory location against which to request the transfer.
  4. During Visit creation you can request the transfer while selecting products required for a visit.

Answer(s): B,C

Explanation:

According to the Salesforce documentation1, there are two ways to request a rep-to-rep transfer in Health Cloud:
When creating an order authorization for a visit, you can request a transfer from another rep's inventory location by selecting the Transfer option in the Product Selection screen. To request a transfer from a specific inventory location, you can navigate to Products, select the product you want to transfer, and then click Request Transfer in the Related list.



Which Salesforce Product allows encryption of Protected Health Information (PHI) data at rest to enhance Health Cloud?

  1. Shield
  2. Tableau CRM
  3. Health Cloud
  4. Service Cloud

Answer(s): A

Explanation:

Shield is a Salesforce product that allows encryption of protected health information (PHI) data at rest to enhance Health Cloud. Shield Platform Encryption encrypts sensitive data at rest without compromising critical platform functionality. It helps you address privacy policies, regulatory requirements, and contractual obligations for data protection.



A Health Cloud administrator has to provide the DevOps team access to production copy sandboxes for investigation and fixes. How can be administrator ensure that all privacy, compliance and regulatory requirement are met.

  1. Install Mask and anonymize sensitive data on production copy sandboxes.
  2. Only allow offshore team access to production copy sandboxes if they have taken compliance training and are certified to have access.
  3. Only allow onshore team access to Health cloud objects on production copy sandboxes.
  4. Install Shield only in production copy sandboxes.
  5. Install shield and encrypted all PII data on production sandboxes.

Answer(s): A

Explanation:

Mask is a Salesforce product that helps you anonymize sensitive data in production copy sandboxes to ensure privacy, compliance, and regulatory requirements are met. Mask replaces sensitive data with fictitious yet realistic data that preserves the characteristics of the original data. It also prevents unauthorized access to sensitive data by masking it before it is copied to a sandbox.



Makana Pharmaceutical is planning to run a Patient support program on Health Cloud. A System Administrator has been tasked to ensure the platform encryption has been configured. The patient's name is stored on firstname and lastname fields on the person account record. Firstname and Lastname field have been identified as holding PHI(Personal Health Information) dat

  1. They are also important search criteria commonly used by Users to find a patient record. The Compliance team has indicated that all PHI Data must be encrypted at rest.
    What is the best practice for platform encryption configuration for this solution?
  2. Encrypt all PHI/PII data
  3. Encrypt all data
  4. Use Class Encryption to encrypt field identified as PHI
  5. Use a Deterministic Encryption Policy on Account FirstName & LastName fields.
  6. Use a Probabilistic Encryption Policy on Account FirstName & LastName fields.

Answer(s): D

Explanation:

Deterministic encryption is a type of encryption policy that allows you to encrypt fields that are used as search criteria, such as FirstName and LastName fields on the Account object. Deterministic encryption ensures that identical plaintext values always result in identical ciphertext values, which enables searching and filtering on encrypted fields. This is suitable for PHI data that needs to be encrypted at rest but also searchable by users.



Which action is Possible in the program enrollment flow when adding in `Enroll in Program' quick action to a record? (Choose three)

  1. Starting a new blank care plan
  2. Signing enrollment consent form
  3. Seeing a list of all product and selecting applicable products
  4. Selecting the provider associate with a product
  5. Creating a new care program

Answer(s): A,B,D

Explanation:

According to the [Health Cloud Implementation Guide], the three actions that are possible in the program enrollment flow when adding in `Enroll in Program' quick action to a record are:
Starting a new blank care plan. This action allows you to create a new care plan for the patient based on their needs and goals.
Signing enrollment consent form. This action allows you to capture the patient's consent for enrolling in a program using an e-signature tool.
Selecting the provider associated with a product. This action allows you to choose the provider who will deliver the product or service to the patient as part of the program. Seeing a list of all products and selecting applicable products is not an action in the program enrollment flow. Creating a new care program is not an action in the program enrollment flow.



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Share your comments for Salesforce HEALTH-CLOUD-ACCREDITED-PROFESSIONAL exam with other users:

Miguel 10/5/2023 12:16:00 PM

question 11: https://help.salesforce.com/s/articleview?id=sf.admin_lead_to_patient_setup_overview.htm&type=5
SPAIN


Miguel 10/5/2023 12:21:00 PM

question 16: https://help.salesforce.com/s/articleview?id=sf.care_console_overview.htm&type=5
SPAIN


Miguel 10/16/2023 11:18:00 AM

question 5, it seems a instead of d, because: - care plan = case - patient = person account - product = product2;
SPAIN


Not Miguel 11/26/2023 9:43:00 PM

for this question - "which three type of basic patient or member information is displayed on the patient info component? (choose three.)", list of conditions is not displayed (it is displayed in patient card, not patient info). so should be thumbnail of chatter photo
Anonymous