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  3. CRT-271

Salesforce CRT-271 Exam (page: 10)
Salesforce Community Cloud Consultant (CRT-271)
Updated on: 01-Aug-2025

Viewing Page 10 of 60
CRT-271 PDF 294 Questions

Your company is using the Koa Community Template and wishes to add a new custom page what steps should you take to complete this?

  1. Install the Community Page Manager from the AppExchange
  2. Create a new page from in the Community Manager
  3. Create a new page in the Community Builder
  4. Clone an existing page in the Community Builder
  5. Ask your developer to create a new Visualforce Page

Answer(s): C



What are the four stages of the Community Roll-out framework?

  1. Plan > Develop > Test > Review
  2. Design > Implement > Grow > Review
  3. Create > Communicate > Design > Implement
  4. Analyse > Design > Implement > Maintain
  5. Establish > Manage > Measure > Engage

Answer(s): E



You are creating a community whereby your customers will be able to upload photos of themselves with your products to a contest chatter group. You want to make sure only photo file extensions are allowed e.g. (.jpg, .png, .gif) and only up to 500mb. What steps would you take to enable this?

  1. Define the file size limit in the Community Manager but it's not possible to limit the file type
  2. Define the file types and size limit in the Community Manager under Administration
  3. Write an apex trigger on the Feed Object
  4. Define the file types in the Community Builder but it's not possible to restrict the file size
  5. Download a 3rd party photo upload component from the AppExchange

Answer(s): B



Universal Containers needs a Community for distributors who manage their sales with the following requirements:
· Each distributor has multiple users.
· Users within the same distributor should be able to talk with each other.
· Users should NOT be able to talk with users from other distributors.
· The Knowledge articles and other Community features should be the same for all distributors. Flow should the Salesforce Admin meet these requirements?

  1. Create Sharing groups to share users within a distributor. Allow ions, keeping the OWD for Users as private
  2. Create a separate Community for each distributor. Allow members to talk within the Community and enable the Community user visibility
  3. Enable the Portal user visibility and disable the Community user visibility under Sharing settings. Keep OWD for Users as private for external users
  4. Reate a Sharing set to share the users within a distributor in the Community. Allow ions, keeping the OWD for Users as private

Answer(s): C



Universal Containers rolled out a Community in the Customer Service Napili template for their employees. The CEO has the following requirements:
· All employees can participate in discussions within the Community.
· Create a Chatter group for corporate announcements where all employees can participate and comment.
· The posts in this group should be visible in the feed of all employees. How should the Salesforce Admin accomplish this task? Choose one answer

  1. Create a Chatter group in the internal org and create a trigger to make the posts visible to everyone
  2. Create a Chatter group in the Community and include all employees
  3. Create a Chatter group in the internal Salesforce org and include all employees
  4. Create a post on a custom object, Announcements that all employees follow

Answer(s): B



Viewing Page 10 of 60



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