Salesforce CRT-211 Exam (page: 9)
Salesforce Certification Preparation for Advanced Administrator
Updated on: 31-Mar-2026

Viewing Page 9 of 62

What should an administrator consider when moving approval processes using a change set?

  1. Change sets do not include the approval and rejection actions from the source organization
  2. Custom fields on standard objects will need to be manually added in the target organization.
  3. The Unique Name of the approval process is not allowed to be changed once deployed in the target organization.
  4. Change Sets do not include the order of active approval processes from the source organization.

Answer(s): D



Your boss wants you to make a report that shows sales growth year over year, which logical command should you use?

  1. priorval custom field + modifier
  2. prevGroupVal
  3. Parentgroupval
  4. preVal

Answer(s): B



Noah wants a report that shows how many cases and closures for all of his subordinates at 6PM each day. How can you configure this?

  1. Use a dynamic dashboard for all subordinates
  2. Use a single dashboard and apply cross filters
  3. Use a single dashboard with an Analytic Snapshot
  4. Use a dynamic dashboard and specify each individual

Answer(s): C



A user is trying to access content in a library but is receiving an insufficient privleges message. Which two ways should the administrator troubleshoot this issue? Choose two.

  1. Determine if the user's profile has the CRM Content user permission enabled.
  2. Determine if the user has been granted "Viewer" permission to the library of interest.
  3. Determine if the user's record has the Salesforce CRM Content feature license enabled.
  4. Determine if the user has been granted viewer permission to the content

Answer(s): B,C



Universal Containers would like to ensure that when an opportunity stage is Closed Lost the reason is captured in a custom Reason Lost field before the record can be saved.Which approach can be taken to meet this requirement?

  1. Create a workflow that fires on the Close Lost state and populates the Reason Lost field.
  2. Create a trigger that requires Reason Lost to the populated once the opportunity stage is Closed Lost.
  3. Create a page layout for Closed Lost opportunities and make Reason Lost a required field.
  4. Create a validation rule that requires Reason Lost to be populated once the opportunity stage is Closed Lost.

Answer(s): D



Viewing Page 9 of 62



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