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Salesforce Certification Preparation for Advanced Administrator CRT-211 Dumps in PDF

Free Salesforce CRT-211 Real Questions (page: 2)

Page 2 of 62 CRT-211 PDF — 304 Questions

QUESTION: 6

With Salesforce Knowledge integrated into your community, your customers can: Select 3

Access knowledge articles
Automatically access your customer accounts, contacts and opportunities.
Submit Cases
Access Self Service resources

Answer(s): A,C,D

Reveal Solution Next Question

QUESTION: 7

When will account assignment rules automatically assign an opportunity to a territory

When opportunity has no assigned territory and account has been assigned to a territory
Account ownership was changed
Account has no assigned territory
Account has multiple territories

Answer(s): A

Reveal Solution Next Question

QUESTION: 8

Which of the following are current limitations of Salesforce Knowledge? (@Winter 18) Select 3

You can have up to 100 groups in each category.
You can have up to 100 categories in each group.
You can define up to 5 category groups with only 3 active at any time.
You can define up to 5 category groups.
You can define up to 50,000 articles in total.

Answer(s): B,C,E

Reveal Solution Next Question

QUESTION: 9

The administrator at Universal Containers wants to improve data quality by ensuring that all accounts have a Billing State/Province based upon the Billing Postal Code for that account. How can this be achieved? Choose 2 answers

Use validation rule to do a VLOOKUP of the Billing Postal Code to a custom object that maps postal codes to states/provinces
Use a trigger that populates Billing State/Province based on a custom object that maps postal codes to states/provinces
Use validation rule to do an HLOOKUP of the Billing Postal Code to a custom object that maps postal codes to states/provinces
Use a workflow that populates Billing State/Province based on a custom object that maps postal codes to states/provinces

Answer(s): A,D

Reveal Solution Next Question

QUESTION: 10

Which features make repetitive actions in the Service Console quicker and easier for agents? Select 3

Email Templates
Quick Text
Macros
Heuristic Logic
Predictive text

Answer(s): A,B,C

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D

Divya

8/27/2023 12:31:00 PM

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1/1/2024 11:01:00 PM

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q 105 . ans is d

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6/12/2023 7:23:00 AM

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7/7/2023 9:43:00 AM

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11/1/2022 9:14:00 PM

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10/24/2023 1:34:00 AM

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8/9/2023 4:05:00 AM

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1/1/2024 8:23:00 AM

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1/12/2024 11:39:00 AM

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10/23/2023 1:52:00 PM

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9/16/2023 2:43:00 PM

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11/9/2023 8:10:00 AM

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7/25/2023 7:28:00 AM

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1/22/2022 8:17:00 PM

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10/30/2023 11:08:00 AM

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10/5/2023 3:16:00 AM

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7/29/2023 6:20:00 AM

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10/10/2023 10:19:00 AM

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