Salesforce Certified Associate Exam (page: 4)
Salesforce Certified Associate
Updated on: 28-Jul-2025

A Salesforce associate is using Global Search to find a record but does not remember the name of the record they want to find.
What should the associate use to search for the record'

  1. List view for each object
  2. Object Manager
  3. Wildcards and operators

Answer(s): C



A Salesforce associate recently relocated from Get Cloudy Consulting s San Francisco office to its new London office. The associate wants to change their work hours information in the Salesforce org to reflect their new time zone.
Which method is easiest to change these settings?

  1. Go to Settings -> Personal Information -> My Work Information
  2. Submit a case with Salesforce support
  3. Go to Setup -> Company Information -> Default Time Zone

Answer(s): C



A Salesforce associate at Get Cloudy Consulting is working with a user to view multiple records and their related records on the same screen. Currently, the user uses multiple browser tabs.
Which app should the associate recommend for the user to view multiple records and their related records on one screen?

  1. Salesforce Lightning Page
  2. Salesforce Lightning Console
  3. Salesforce Dashboard

Answer(s): B



A Salesforce associate wants to add a new related list of cases to Account.
Where should the associate go to add the related list to Account?

  1. Account Record page
  2. Page Layout
  3. Case Record page

Answer(s): B



How can a user see only contacts from a specific city on the 'New This Week" list view without changing what other users see?

  1. Change the permissions so they can only see records from the specific city.
  2. Clone the list view with a new name, and filter by the specific c
  3. Build a private report for contacts that is filtered by the specific city.

Answer(s): B



Viewing Page 4 of 24



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