A Salesforce associate has been asked to identify all contacts that have had interactions with their company in the last year.What should the associate do to identify these contacts?
Answer(s): C
When a sales rep needs to give an additional discount for an opportunity, a manager needs to review and authorize the discount request.What should be used to lock the record before a decision is made?
Answer(s): B
A manager can see all of the records owned by their team, but not records owned by other teams.How is access to the records being controlled?
Get Cloudy Consulting gets 90°^b of its business from trade shows. Sales reps create many lead records during these events, but they often forget to change the Lead Source field to Trade Show'.What should help the sales reps when they create these lead records?
What should the account owner at Get Cloudy Consulting use to learn the sum of the amount for each opportunity?
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question 16: https://help.salesforce.com/s/articleview?id=sf.care_console_overview.htm&type=5
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