Salesforce ADX-211 Dumps PDF Free Download - Page: 5

QUESTION: 21

Universal Containers wants to ensure that the following opportunity fields are present on each record at the negotiation/review or won stages:
-Amount (Currency) us populated.
-The Ready to Close (Checkbox) must also be true.

Which validation rule error condition should the administrator configure to meet these requirements?

AND(OR(StageName = "Negotiation/Review", StageName = "Closed Won"),OR(ISBLANK( Amount ),Ready_to_Close__c = FALSE))
AND(OR(StageName = "Negotiation/Review", StageName = "Closed Won"),OR(ISBLANK( Amount ),Ready_to_Close__c = TRUE))
AND(OR(ISPICKVAL(StageName, "Negotiation/Review"), ISPICKVAL(StageName, "Closed Won")),OR(ISBLANK( Amount ),Ready_to_Close__c = FALSE))
AND(OR(ISPICKVAL(StageName, "Negotiation/Review"), ISPICKVAL(StageName, "Closed Won")),OR(NOT(ISBLANK( Amount )),Ready_to_Close__c = TRUE))

Answer(s): C

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QUESTION: 22

Which of the three capabilities of Live Agent in the Salesforce Console for Service? Choose 3 answers.

Approval Processes can be used to escalate cases in the chat window.
Multiple visitors can chat in one window.
The Articles tool can be used to search for Knowledge Articles.
Chats can be transferred to other agents.
The Details tab can be used to see information about the visitor.

Answer(s): C,D,E

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QUESTION: 23

The inside sales manager at Universal Containers wants to be able to report on how long leads have a Lead Status of "Open" before the status changes to another value. Additionally, the sales team has requested the status value be changed with fewer clicks.
What should the administrator do to meet this requirement?

Use a workflow rule that sends an email when the Lead Status is changed and an approval process to update the status.
Use a formula field to calculate the difference between the current and created data when the status changes through inline editing.
Turn on field history tracking for the lead status field and create a report based on that field.
Use a quick action to change the status value and a workflow rule to update a date field.

Answer(s): B

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QUESTION: 24

What are two considerations an administrator should consider when setting up quotes? Choose 2 answers.

Discount fields on quotes can be a negative number
Quotes can be synced with multiple active quotes
Price books must be active in an opportunity before you can create quote for the opportunity.
When a quote is deleted the related opportunity and products are deleted as well
Quote PDF text aligns to the left side of the page instead of the right.

Answer(s): C,E

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