Salesforce ADX-211 Exam (page: 4)
Salesforce Administer, Extend, and Automate
Updated on: 25-Dec-2025

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A user changes roles from an EMEA sales representative to a US sales representative.
How will this impact the ownership-based sharing rules for the user's records?

  1. This will affect the ownership of records for standard objects but not custom objects.
  2. All of the ownership-based sharing rules are recalculated.
  3. None of the ownership-based sharing rules are recalculated.
  4. This will only affect ownership-based sharing rules if the user moves up in the role hierarchy.

Answer(s): B



Universal Containers categorizes its accounts with one of two status values - Prospect or Customer. The administrator wants to automatically change the value from Prospect to Customer when an opportunity is won.
Which two actions should the administrator take to accomplish this? Choose 2 answers.

  1. Use Visualforce to update the Account Status field.
  2. Create an account workflow rule that updates the Account Status field.
  3. Create an opportunity workflow rule that updates the Account Status field.
  4. Use an Apex trigger to update the Account Status field.

Answer(s): C,D



Northern Trail Outfitters has five delegated administrators and two system administrators. There have been a couple of cases reported that login settings for sales reps have changed.
Where would the administrator find what settings have been changed?

  1. Login history
  2. Debug log
  3. Field history tracking
  4. Setup audit trail

Answer(s): D



A sales manager would like a report of accounts with no closed/won opportunities in the last year.
How can this requirement be met?

  1. Create a joined report using the Accounts report type and the Opportunities report types.
  2. Create a tabular report using the Account report type and add a cross filter using Opportunities.
  3. Create a customer report type for Accounts without Opportunities.
  4. Create a summary report using the Accounts report type with a formula field for opportunity count.

Answer(s): A



Leads come to universal containers from various sources and need to be assigned to the correct sale team.
When a lead comes for the APAC region, it can be passed to an external partner if the sales director approves the transfer. The partner™s channel manager must be notified when the partner has been assigned the lead. At the minimum, which combination of automation tools will be needed to meet these requirements?

  1. Assignment rules, auto-response rules, and workflow rules
  2. Assignment rules and approval processes
  3. Assignment rules, approval processes, and workflow rules
  4. Assignment rules and workflow rules.

Answer(s): C



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