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QUESTION: 36

A stakeholder has rejected a project’s deliverable because it does not meet the original business need. It is further determined that the deliverable does not meet the requirements identified in the baseline.

What is the best approach to resolve this issue?

Provide the stakeholder with a copy of the approved requirements baseline and move forward without making a change.
Meet with the customer can apologize for misunderstanding the business’s need.
Require development resources to work overtime to modify the deliverable to satisfy the stakeholder.
Suggest re-estimating the requirement and following the change control process.

Answer(s): D

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QUESTION: 37

A business analyst has been assigned to a project to implement a new phone system for a customer call center. The business analyst will need to create a business case.

Which of the following components will the business analyst use as input to the business case?

Product scope
Work breakdown structure
Project timeline
Project scope

Answer(s): D

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QUESTION: 38

Which technique allows the collection of the maximum number of ideas on a subject from a group without considering the validity or practicality of the ideas?

Prototyping
Surveying
Brainstorming
Interviewing

Answer(s): C

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QUESTION: 39

The business analyst receives multiple changes from different stakeholders during the requirements gathering phase of a project. How should the business analyst track the requirements throughout the lifecycle of the project to secure the delivery of the expected solution?

Record all the requirements in a matrix, review it regularly, and get approval from stakeholders.
Perform inspections through the lifecycle of the project to detect any gaps and adjust the requirements baseline.
Plan regular meetings with stakeholders to review the requirements baseline update and to discuss changes.
Establish a risk traceability matrix and designate someone to manage each risk with the appropriate response.

Answer(s): B

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QUESTION: 40

When a business analyst uses subject matter experts to define roles and identify influencers, which project artifact is created or updated?

Stakeholder management plan
RACI matrix
Stakeholder register
SWOT analysis

Answer(s): C

Reference:

https://cs.anu.edu.au/courses/comp3120/public_docs/BOKV1_6.pdf

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QUESTION: 40

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