PMI-PBA Exam Questions and Answers | Exam-Dumps (Page: 4)

QUESTION: 16

A national company with offices in every state in the country has deployed a solution to allow employees to view their health benefits online. The business analyst on the project team is validating solution results to assess whether or not the solution has achieved the desired business result.

Which is the best technique to gather information from employees regarding their satisfaction with the solution?

Survey
Organization modeling
Focus groups
Interface analysis

Answer(s): A

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QUESTION: 17

A sponsor requests a new requirement. The business analyst explains that most of the information needed for this requirement does not exist and that the requirement cannot be implemented. The business analyst recommends deferring the requirement until the needed information is available and then adding it to a subsequent project. The sponsor agrees.

What should the business analyst do next?

Mark the requirement as complete so that it is not forgotten.
Ask the stakeholder to review the requirement before any other action is taken.
Communicate that the status of this requirement has changed.
Bring the subsequent project to the change control board (CCB).

Answer(s): C

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QUESTION: 18

What should a business analyst do after discovering that two solution requirements conflict?

Communicate the conflict to stakeholders and facilitate a resolution.
Update the requirements baseline and upload it to the project repository.
Perform an impact analysis and propose a lower-cost alternative,
Consult the sponsor(s) and log the constraint.

Answer(s): A

Reference:

https://flylib.com/books/en/4.445.1.232/1/

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QUESTION: 19

A business analyst is working on a project to implement a new call management system for a help desk. They expected the average time interval to answer a call to decrease over time, but the interval has increased instead.

Which technique should the business analyst use to investigate the problem?

Observation
Process modeling
Root cause analysis
Interviews

Answer(s): C

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QUESTION: 20

In the middle of a project, a new requirement was added to the scope. The business analyst must determine if any impacts, dependencies, or risks are associated with the addition to the scope.

What task should the business analyst perform in order to identify these impacts?

Manage requirements traceability.
Manage assumptions and constraints.
Manage solution scope.
Manage requirements prioritization.

Answer(s): C

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PMI PMI-PBA Exam (page: 4) PMI Professional in Business Analysis Updated on: 25-Dec-2025

QUESTION: 16

QUESTION: 17

QUESTION: 18

Reference:

QUESTION: 19

QUESTION: 20

PMI PMI-PBA Exam (page: 4)
PMI Professional in Business Analysis
Updated on: 25-Dec-2025