Which item is an output of Plan Quality Management and an input to Perform Quality Assurance?
Answer(s): B
8.1.3.3 Quality MetricsA quality metric specifically describes a project or product attribute and how the control quality process will measure it. A measurement is an actual value. The tolerance defines the allowable variations to the metric. For example, if the quality objective is to stay within the approved budget by ± 10%, the specific quality metric is used to measure the cost of every deliverable and determine the percent variance from the approved budget for that deliverable. Quality metrics are used in the perform quality assurance and control quality processes.Some examples of quality metrics include on-time performance, cost control, defect frequency, failure rate, availability, reliability, and test coverage.Process: 8.1 Plan Quality Management Definition: The process of identifying quality requirements and/or standards for the project and its deliverables and documenting how the project will demonstrate compliance with quality requirements and/or standards.Key Benefit: The key benefit of this process is that it provides guidance and direction on how quality will be managed and validated throughout the project.Inputs1. Project management plan2. Stakeholder register3. Risk register4. Requirements documentation5. Enterprise environmental factors6. Organizational process assets1. Tools & Techniques2. Cost-benefit analysis3. Cost of quality4. Seven basic quality tools5. Benchmarking6. Design of experiments7. Statistical sampling8. Additional quality planning tools9. MeetingsOutputs1. Quality management plan2. Process improvement plan3. Quality metrics4. Quality checklists5. Project documents updatesProcess: 8.2 Perform Quality AssuranceDefinition: The process of auditing the quality requirements and the results from quality control measurements to ensure that appropriate quality standards and operational definitions are used.Key Benefit: The key benefit of this process is that it facilitates the improvement of quality processes.Inputs1. Quality management plan2. Process improvement plan3. Quality metrics4. Quality control measurements5. Project documentsTools & Techniques1. Quality management and control tools2. Quality audits3. Process analysisOutputs1. Change requests2. Project management plan updates3. Project documents updates4. Organizational process assets updates
A project manager managing a cross-cultural virtual project team across several time zones should be concerned about the impacts of which communication technology factor?
Answer(s): C
Project environment. There is a need to determine if the team will meet and operate on a face-to-face basis or in a virtual environment; whether they will be located in one or multiple time zones; whether they will use multiple languages for communication; and finally, whether there are any other project environmental factors, such as culture, which may affect communications.
The number of potential communication channels for a project with 5 stakeholders is:
Answer(s): A
Number of communication channels within a project. N (N – 1) / 2, where N represents the number of identified stakeholders.
The process of prioritizing risks for further analysis or action is known as:
Process: 11.3 Perform Qualitative Risk AnalysisDefinition: The process of prioritizing risks for further analysis or action by assessing and combining their probability of occurrence and impact.Key Benefit: The key benefit of this process is that it enables project managers to reduce the level of uncertainty and to focus on high-priority risks.Inputs1. Risk management plan2. Scope baseline3. Risk register4. Enterprise environmental factors5. Organizational process assets Tools & Techniques1. Risk probability and impact assessment2. Probability and impact matrix3. Risk data quality assessment4. Risk categorization5. Risk urgency assessment6. Expert judgmentOutputs1. Project documents updates
Which tool or technique is used in validating the scope of a project?
5.5.2 Validate Scope: Tools and Techniques5.5.2.1 InspectionInspection includes activities such as measuring, examining, and validating to determine whether work and deliverables meet requirements and product acceptance criteria. Inspections are sometimes called reviews, product reviews, audits, and walkthroughs. In some application areas, these different terms have unique and specific meanings.Process: 5.5 Validate ScopeDefinition: The process of formalizing acceptance of the completed project deliverables.Key Benefit: The key benefit of this process is that it brings objectivity to the acceptance process and increases the chance of final product, service, or result acceptance by validating each deliverable.Inputs1. Project management plan2. Requirements documentation3. Requirements traceability matrix4. Verified deliverables5. Work performance dataTools & Techniques1. Inspection2. Group decision-making techniquesOutputs1. Accepted deliverables2. Change requests3. Work performance information4. Project documents updates
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