At the start of a project we are told to “walk the process” from beginning to the end. We do this to ____________.
Answer(s): B
The “Method” category of Root Causes on a Fishbone Diagram is primarily used to generate ideas as to the possible causes for defects by the ______________.
Answer(s): C
When we create a Process Map we use a ________________to show the direction of work flow.
Answer(s): A
At the beginning of a project we must keep in mind there are basically three views of a process: What you THINK it is, What it ACTUALLY is and What is DOCUMENTED.
One of the primary deliverables from performing a SIPOC is to begin to understand which inputs have the greatest affect on the ____________most valued outputs.
Answer(s): D
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A and D are True
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