PECB ISO/IEC 20000 Foundation ISO-IEC-20000-Foundation Dumps in PDF

Free PECB ISO-IEC-20000-Foundation Real Questions (page: 2)

What is the intent of incident management?

  1. To restore services as quickly as possible
  2. To match new incidents to known errors
  3. To track problems into the known error database
  4. To communicate with customers as to future service disruptions

Answer(s): A



at is the difference between a nonconformity and an observation?

  1. A nonconformity identifies that a requirement is NOT being correctly met, whereas an observation identifies a recommendation for improvement
  2. A nonconformity can be identified by both internal and external auditors, but an observation can only be identified by an internal auditor
  3. They identify different levels of defect, and if either of them are identified during an audit then certification ^ CANNOT be granted
  4. They are different names for the same thing

Answer(s): A



What is not an input to manage continual improvement?

  1. Governance of process operated by other parties
  2. Problem records
  3. Relevant directives from top management
  4. Optimized resource utilization or risk reduction

Answer(s): A



What is an audit observation?

  1. A conformity to the standard where there is an opportunity for improvement
  2. A recommendation that has to be actioned
  3. A finding against an area which is NOT in the scope of the standard
  4. A non-fulfilment of a requirement

Answer(s): A



During an audit, what is an observation?

  1. A recommendation that has to be actioned
  2. A non-fulfillment of a requirement
  3. A conformity where there is an opportunity for improvement
  4. A finding against an area which is NOT in the scope of the standard

Answer(s): C



Share your comments for PECB ISO-IEC-20000-Foundation exam with other users:

N
Nobody
9/18/2023 6:35:00 PM

q 14 should be dmz sever1 and notepad.exe why does note pad have a 443 connection

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Muhammad Rawish Siddiqui
12/4/2023 12:17:00 PM

question # 108, correct answers are business growth and risk reduction.

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Emmah
7/29/2023 9:59:00 AM

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M
Mort
10/19/2023 7:09:00 PM

question: 162 should be dlp (b)

E
Eknath
10/4/2023 1:21:00 AM

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N
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6/16/2023 7:29:00 AM

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11/20/2023 4:43:00 AM

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Antony
11/23/2023 11:36:00 AM

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E
Ethan
8/23/2023 12:52:00 AM

question 46, the answer should be data "virtualization" (not visualization).

N
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9/22/2023 5:58:00 AM

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7/26/2023 7:26:00 PM

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S
Sanjay
8/15/2023 10:22:00 AM

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T
Tom
12/12/2023 8:53:00 PM

question 134s answer shoule be "dlp"

A
Alex
11/7/2023 11:02:00 AM

in 72 the answer must be [sys_user_has_role] table.

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Finn
5/4/2023 10:21:00 PM

i appreciated the mix of multiple-choice and short answer questions. i passed my exam this morning.

A
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C
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6/29/2023 9:11:00 PM

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A
Ayyjayy
11/6/2023 7:29:00 AM

is the answer to question 15 correct ? i feel like the answer should be b

B
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J
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A
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10/23/2023 2:13:00 PM

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1/5/2024 2:32:00 AM

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V
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S
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5/26/2023 3:45:00 AM

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10/11/2023 5:51:00 AM

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