ITIL 4 Foundation ITILFND V4 Dumps in PDF

Free ITIL ITILFND V4 Real Questions (page: 6)

Identify the missing words in the following sentence:
A user is [?] that uses services.

  1. an organization
  2. a role
  3. a team
  4. a supplier

Answer(s): B



Which is included in the purpose of the 'change enablement' practice?

  1. Make new and changed services available for use
  2. Ensure that risks have been properly assessed
  3. Record and report selected changes of state
  4. Plan and manage the full lifecycle of all IT assets

Answer(s): B



Which activity is part of the 'continual improvement' practice?

  1. Identifying the cause of incidents and recommending related improvements
  2. Authorizing changes to implement improvements
  3. Logging and managing incidents that result in improvement opportunities
  4. Making business cases for improvement action

Answer(s): D



In which step of the 'continual improvement model' is an improvement plan implemented?

  1. What is the vision?
  2. How do we get there?
  3. Take action
  4. Did we get there?

Answer(s): C



Which is the BEST example of a standard change?

  1. The review and authorization of a change requested by a customer
  2. The implementation of a critical software patch in response to a vendor security issue
  3. The installation of a software application in response to a service request
  4. The replacement of a component in response to a major incident

Answer(s): C



Which statement about the automation of service requests is CORRECT?

  1. Service requests that cannot be automated should be handled as incidents
  2. Service requests and their fulfilment should be automated as much as possible
  3. Service requests that cannot be automated should be handled as problems
  4. Service requests and their fulfilment should be carried out by service desk staff without automation

Answer(s): B



Which can act as an operating model for an organization?

  1. The four dimensions of service management
  2. The service value chain
  3. The ITIL guiding principles
  4. Continual improvement

Answer(s): B



Which practice recommends the use of event-based surveys to gather feedback from customers?

  1. Service level management
  2. Change enablement
  3. Service request management
  4. Problem management

Answer(s): A



Share your comments for ITIL ITILFND V4 exam with other users:

J
Jason
9/30/2023 1:07:00 PM

question 81 should be c.

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TestPD1
8/10/2023 12:22:00 PM

question 18 : response isnt a ?

A
ally
8/19/2023 5:31:00 PM

plaese add questions

D
DIA
10/7/2023 5:59:00 AM

is dumps still valid ?

A
Annie
7/7/2023 8:33:00 AM

thanks for this

A
arnie
9/17/2023 6:38:00 AM

please upload questions

T
Tanuj Rana
7/22/2023 2:33:00 AM

please upload the question dump for professional machinelearning

F
Future practitioner
8/10/2023 1:26:00 PM

question 4 answer is c. this site shows the correct answer as b. "adopt a consumption model" is clearly a cost optimization design principle. looks like im done using this site to study!!!

A
Ace
8/3/2023 10:37:00 AM

number 52 answer is d

N
Nathan
12/17/2023 12:04:00 PM

just started preparing for my exam , and this site is so much help

C
Corey
12/29/2023 5:06:00 PM

question 35 is incorrect, the correct answer is c, it even states so: explanation: when a vm is infected with ransomware, you should not restore the vm to the infected vm. this is because the ransomware will still be present on the vm, and it will encrypt the files again. you should also not restore the vm to any vm within the companys subscription. this is because the ransomware could spread to other vms in the subscription. the best way to restore a vm that is infected with ransomware is to restore it to a new azure vm. this will ensure that the ransomware is not present on the new vm.

R
Rajender
10/18/2023 3:54:00 AM

i would like to take psm1 exam.

B
Blessious Phiri
8/14/2023 9:53:00 AM

cbd and pdb are key to the database

A
Alkaed
10/19/2022 10:41:00 AM

the purchase and download process is very much streamlined. the xengine application is very nice and user-friendly but there is always room for improvement.

D
Dave Gregen
9/4/2023 3:17:00 PM

please upload p_sapea_2023

S
Sarah
6/13/2023 1:42:00 PM

anyone use this? the question dont seem to follow other formats and terminology i have been studying im getting worried

S
Shuv
10/3/2023 8:19:00 AM

good questions

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Reb974
8/5/2023 1:44:00 AM

hello are these questions valid for ms-102

M
Mchal
7/20/2023 3:38:00 AM

some questions are wrongly answered but its good nonetheless

S
Sonbir
8/8/2023 1:04:00 PM

how to get system serial number using intune

M
Manju
10/19/2023 1:19:00 PM

is it really helpful to pass the exam

L
LeAnne Hair
8/24/2023 12:47:00 PM

#229 in incorrect - all the customers require an annual review

A
Abdul SK
9/28/2023 11:42:00 PM

kindy upload

A
Aderonke
10/23/2023 12:53:00 PM

fantastic assessment on psm 1

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SAJI
7/20/2023 2:51:00 AM

56 question correct answer a,b

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Raj Kumar
10/23/2023 8:52:00 PM

thank you for providing the q bank

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piyush keshari
7/7/2023 9:46:00 PM

true quesstions

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B.A.J
11/6/2023 7:01:00 AM

i can´t believe ms asks things like this, seems to be only marketing material.

G
Guss
5/23/2023 12:28:00 PM

hi, could you please add the last update of ns0-527

R
Rond65
8/22/2023 4:39:00 PM

question #3 refers to vnet4 and vnet5. however, there is no vnet5 listed in the case study (testlet 2).

C
Cheers
12/13/2023 9:55:00 AM

sometimes it may be good some times it may be

S
Sumita Bose
7/21/2023 1:01:00 AM

qs 4 answer seems wrong- please check

A
Amit
9/7/2023 12:53:00 AM

very detailed explanation !

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FisherGirl
5/16/2022 10:36:00 PM

the interactive nature of the test engine application makes the preparation process less boring.

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