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ITIL 4 Foundation ITILFND V4 Dumps in PDF

Free ITIL ITILFND V4 Real Questions (page: 4)

ITILFND V4 PDF — 356 Questions

What is the purpose of the 'incident management' practice?

  1. To minimize the negative impact of incidents by restoring normal service operation as quickly as possible
  2. To capture demand for incident resolution and service requests
  3. To reduce the likelihood and impact of incidents by identifying actual and potential causes of incidents
  4. To support the agreed service quality by effective handling of all agreed user-initiated service requests

Answer(s): A



What is defined as an unplanned interruption or reduction in the quality of a service?

  1. An incident
  2. A problem
  3. A change
  4. An event

Answer(s): A



Which ITIL practice has the purpose to establish and nurture the links between the organization and its stakeholders at strategic and tactical levels?

  1. Supplier management
  2. Change control
  3. Relationship management
  4. Service desk

Answer(s): C



What can help to reduce resistance to a planned improvement when applying the guiding principle 'collaborate and promote visibility'?

  1. Restricting information about the improvement to essential stakeholders only
  2. Increasing collaboration and visibility for the improvement
  3. Involving customers after all planning has been completed
  4. Engaging every stakeholder group in the same way, with the same communication

Answer(s): B



What varies in size and complexity, and uses functions to achieve its objectives?

  1. A risk
  2. An organization
  3. A practice
  4. An outcome

Answer(s): B



Which practice ensures that any addition, modification, or removal of anything that could have an effect on services is assessed and authorized?

  1. Deployment management
  2. Release management
  3. Change control
  4. Service configuration management

Answer(s): C



Which practice has a purpose that includes managing risks to confidentiality, integrity and availability?

  1. Information security management
  2. Continual improvement
  3. Monitoring and event management
  4. Service level management

Answer(s): A



Which will help solve incidents more quickly?

  1. Target resolution times
  2. Escalating all incidents to support teams
  3. Collaboration between teams
  4. Detailed procedural steps for incident investigation

Answer(s): C



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Share your comments for ITIL ITILFND V4 exam with other users:

E
Eknath
10/4/2023 1:21:00 AM

good exam questions

INDIA
N
Nizam
6/16/2023 7:29:00 AM

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EUROPEAN UNION
P
poran
11/20/2023 4:43:00 AM

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Anonymous
A
Antony
11/23/2023 11:36:00 AM

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INDIA
E
Ethan
8/23/2023 12:52:00 AM

question 46, the answer should be data "virtualization" (not visualization).

Anonymous
N
nSiva
9/22/2023 5:58:00 AM

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UNITED STATES
R
Ranveer
7/26/2023 7:26:00 PM

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SOUTH AFRICA
S
Sanjay
8/15/2023 10:22:00 AM

informative for me.

UNITED STATES
T
Tom
12/12/2023 8:53:00 PM

question 134s answer shoule be "dlp"

JAPAN
A
Alex
11/7/2023 11:02:00 AM

in 72 the answer must be [sys_user_has_role] table.

Anonymous
F
Finn
5/4/2023 10:21:00 PM

i appreciated the mix of multiple-choice and short answer questions. i passed my exam this morning.

IRLAND
A
AJ
7/13/2023 8:33:00 AM

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UNITED ARAB EMIRATES
C
Curtis Nakawaki
6/29/2023 9:11:00 PM

examination questions seem to be relevant.

UNITED STATES
U
Umashankar Sharma
10/22/2023 9:39:00 AM

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Anonymous
E
ED SHAW
7/31/2023 10:34:00 AM

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UNITED STATES
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AD
7/22/2023 11:29:00 AM

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UNITED STATES
A
Ayyjayy
11/6/2023 7:29:00 AM

is the answer to question 15 correct ? i feel like the answer should be b

BAHRAIN
B
Blessious Phiri
8/12/2023 11:56:00 AM

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Anonymous
J
Jeanine J
7/11/2023 3:04:00 PM

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UNITED STATES
A
Aderonke
10/23/2023 2:13:00 PM

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UNITED KINGDOM
T
Tom
1/5/2024 2:32:00 AM

i am confused about the answers to the questions. do you know if the answers are correct?

KOREA REPUBLIC OF
V
Vinit N.
8/28/2023 2:33:00 AM

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UNITED STATES
S
Sanyog Deshpande
9/14/2023 7:05:00 AM

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UNITED STATES
T
Tyron
9/8/2023 12:12:00 AM

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Anonymous
B
beast
7/30/2023 2:22:00 PM

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Anonymous
M
Mirex
5/26/2023 3:45:00 AM

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Anonymous
E
exampei
8/7/2023 8:05:00 AM

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TURKEY
A
Anonymous
9/12/2023 12:50:00 PM

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UNITED STATES
A
Aish
10/11/2023 5:51:00 AM

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INDIA
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Smaranika
6/22/2023 8:42:00 AM

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INDIA
B
Blessious Phiri
8/15/2023 1:56:00 PM

asm management configuration is about storage

Anonymous
L
Lewis
7/6/2023 8:49:00 PM

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UNITED STATES
M
Moreece
5/15/2023 8:44:00 AM

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Anonymous
T
Terry
5/24/2023 4:41:00 PM

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Anonymous
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