ITIL 4 Foundation ITILFND V4 Exam Questions in PDF

Free ITIL ITILFND V4 Dumps Questions (page: 4)

What is the purpose of the 'incident management' practice?

  1. To minimize the negative impact of incidents by restoring normal service operation as quickly as possible
  2. To capture demand for incident resolution and service requests
  3. To reduce the likelihood and impact of incidents by identifying actual and potential causes of incidents
  4. To support the agreed service quality by effective handling of all agreed user-initiated service requests

Answer(s): A



What is defined as an unplanned interruption or reduction in the quality of a service?

  1. An incident
  2. A problem
  3. A change
  4. An event

Answer(s): A



Which ITIL practice has the purpose to establish and nurture the links between the organization and its stakeholders at strategic and tactical levels?

  1. Supplier management
  2. Change control
  3. Relationship management
  4. Service desk

Answer(s): C



What can help to reduce resistance to a planned improvement when applying the guiding principle 'collaborate and promote visibility'?

  1. Restricting information about the improvement to essential stakeholders only
  2. Increasing collaboration and visibility for the improvement
  3. Involving customers after all planning has been completed
  4. Engaging every stakeholder group in the same way, with the same communication

Answer(s): B



What varies in size and complexity, and uses functions to achieve its objectives?

  1. A risk
  2. An organization
  3. A practice
  4. An outcome

Answer(s): B



Which practice ensures that any addition, modification, or removal of anything that could have an effect on services is assessed and authorized?

  1. Deployment management
  2. Release management
  3. Change control
  4. Service configuration management

Answer(s): C



Which practice has a purpose that includes managing risks to confidentiality, integrity and availability?

  1. Information security management
  2. Continual improvement
  3. Monitoring and event management
  4. Service level management

Answer(s): A



Which will help solve incidents more quickly?

  1. Target resolution times
  2. Escalating all incidents to support teams
  3. Collaboration between teams
  4. Detailed procedural steps for incident investigation

Answer(s): C



Share your comments for ITIL ITILFND V4 exam with other users:

P
Priyo
11/14/2023 2:23:00 AM

i used this site since 2000, still great to support my career

J
Jude
8/29/2023 1:56:00 PM

why is the answer to "which of the following is required by scrum?" all of the following stated below since most of them are not mandatory? sprint retrospective. members must be stand up at the daily scrum. sprint burndown chart. release planning.

M
Marc blue
9/15/2023 4:11:00 AM

great job. hope this helps out.

A
Anne
9/13/2023 2:33:00 AM

upload please. many thanks!

P
pepe el toro
9/12/2023 7:55:00 PM

this is so interesting

A
Antony
11/28/2023 12:13:00 AM

great material thanks

T
Thembelani
5/30/2023 2:22:00 AM

anyone who wrote this exam recently

P
P
9/16/2023 1:27:00 AM

ok they re good

J
Jorn
7/13/2023 5:05:00 AM

relevant questions

A
AM
6/20/2023 7:54:00 PM

please post

N
Nagendra Pedipina
7/13/2023 2:22:00 AM

q:42 there has to be a image in the question to choose what does it mean from the options

B
BrainDumpee
11/18/2023 1:36:00 PM

looking for cphq dumps, where can i find these for free? please and thank you.

S
sheik
10/14/2023 11:37:00 AM

@aarun , thanks for the information. it would be great help if you share your email

R
Random user
12/11/2023 1:34:00 AM

1z0-1078-23 need this dumps

L
labuschanka
11/16/2023 6:06:00 PM

i gave the microsoft azure az-500 tests and prepared from this site as it has latest mock tests available which helped me evaluate my performance and score 919/1000

M
Marianne
10/22/2023 11:57:00 PM

i cannot see the button to go to the questions

S
sushant
6/28/2023 4:52:00 AM

good questions

A
A\MAM
6/27/2023 5:17:00 PM

q-6 ans-b correct. https://docs.paloaltonetworks.com/pan-os/9-1/pan-os-cli-quick-start/use-the-cli/commit-configuration-changes

U
unanimous
12/15/2023 6:38:00 AM

very nice very nice

A
akminocha
9/28/2023 10:36:00 AM

please help us with 1z0-1107-2 dumps

J
Jefi
9/4/2023 8:15:00 AM

please upload the practice questions

T
Thembelani
5/30/2023 2:45:00 AM

need this dumps

A
Abduraimov
4/19/2023 12:43:00 AM

preparing for this exam is overwhelming. you cannot pass without the help of these exam dumps.

P
Puneeth
10/5/2023 2:06:00 AM

new to this site but i feel it is good

A
Ashok Kumar
1/2/2024 6:53:00 AM

the correct answer to q8 is b. explanation since the mule app has a dependency, it is necessary to include project modules and dependencies to make sure the app will run successfully on the runtime on any other machine. source code of the component that the mule app is dependent of does not need to be included in the exported jar file, because the source code is not being used while executing an app. compiled code is being used instead.

M
Merry
7/30/2023 6:57:00 AM

good questions

V
VoiceofMidnight
12/17/2023 4:07:00 PM

Delayed the exam until December 29th.

U
Umar Ali
8/29/2023 2:59:00 PM

A and D are True

V
vel
8/28/2023 9:17:09 AM

good one with explanation

G
Gurdeep
1/18/2024 4:00:15 PM

This is one of the most useful study guides I have ever used.

AI Tutor 👋 I’m here to help!