ITIL Foundation Certification - IT Service Management ITIL-Foundation Dumps in PDF

Free ITIL ITIL-Foundation Real Questions (page: 7)

Which statement about change authorities is CORRECT?

  1. Change authorities are only required for authorizing emergency changes
  2. Change authorities are assigned when each change is deployed
  3. Change authorities are only required for authorizing normal changes
  4. Change authorities are assigned for each type of change and change model

Answer(s): D



Which practice improves customer and user satisfaction by reducing the negative impact of service interruptions?

  1. Service request management
  2. Service level management
  3. Incident management
  4. Change enablement

Answer(s): C



Which will NOT be handled as a service request?

  1. The degradation of a service
  2. The replacement of a toner cartridge
  3. The provision of a laptop
  4. A complaint about a support team

Answer(s): A



A service offering may include goods, access to resources, and service actions.
Which is an example of a service action?

  1. A mobile phone enables a user to work remotely
  2. A password allows a user connect to a WiFi network
  3. A license allows a user to install a software product
  4. A service desk agent provides support to a user

Answer(s): D



Which describes a CORRECT approach to change authorization?

  1. Changes included in the change schedule are pre-authorized and do not need additional authorization
  2. Normal changes should be assessed and authorized before they are deployed
  3. Emergency changes should be authorized by as many people as possible to reduce risk
  4. Normal changes are typically implemented as service requests and authorized by the service desk

Answer(s): B



Which statement about a service value stream is CORRECT?

  1. It uses prescriptive inputs and outputs
  2. It is a value chain activity
  3. It integrates practices for a specific scenario
  4. It is used to provide governance

Answer(s): C



Which statement about outputs is CORRECT?

  1. They consist of several outcomes
  2. They capture customer demand for services
  3. They contribute to the achievement of outcomes
  4. They describe how the service performs

Answer(s): C



Which is an example of a business related measurement?

  1. The number of passengers checked in
  2. The average time to respond to change requests
  3. The average resolution time for incidents
  4. The number of problems resolved

Answer(s): A



Share your comments for ITIL ITIL-Foundation exam with other users:

P
Paul
10/21/2023 8:25:00 AM

i think it is good question

U
Unknown
8/15/2023 5:09:00 AM

good for students who wish to give certification.

C
Ch
11/20/2023 10:56:00 PM

is there a google drive link to the images? the links in questions are not working.

J
Joey
5/16/2023 5:25:00 AM

very promising, looks great, so much wow!

A
alaska
10/24/2023 5:48:00 AM

i scored 87% on the az-204 exam. thanks! i always trust

N
nnn
7/9/2023 11:09:00 PM

good need more

U
User-sfdc
12/29/2023 7:21:00 AM

sample questions seems good

T
Tamer dam
8/4/2023 10:21:00 AM

huawei is ok

Y
YK
12/11/2023 1:10:00 AM

good one nice

D
de
8/28/2023 2:38:00 AM

please continue

D
DMZ
6/25/2023 11:56:00 PM

this exam dumps just did the job. i donot want to ruffle your feathers but your exam dumps and mock test engine is amazing.

J
Jose
8/30/2023 6:14:00 AM

nice questions

T
Tar01
7/24/2023 7:07:00 PM

the explanation are really helpful

D
DaveG
12/15/2023 4:50:00 PM

just passed my exam yesterday on my first attempt. these dumps were extremely helpful in passing first time. the questions were very, very similar to these questions!

A
A.K.
6/30/2023 6:34:00 AM

cosmos db is paas not saas

S
S Roychowdhury
6/26/2023 5:27:00 PM

what is the percentage of common questions in gcp exam compared to 197 dump questions? are they 100% matching with real gcp exam?

B
Bella
7/22/2023 2:05:00 AM

not able to see questions

S
Scott
9/8/2023 7:19:00 AM

by far one of the best sites for free questions. i have pass 2 exams with the help of this website.

D
donald
8/19/2023 11:05:00 AM

excellent question bank.

A
Ashwini
8/22/2023 5:13:00 AM

it really helped

S
sk
5/13/2023 2:07:00 AM

excelent material

C
Christopher
9/5/2022 10:54:00 PM

the new versoin of this exam which i downloaded has all the latest questions from the exam. i only saw 3 new questions in the exam which was not in this dump.

S
Sam
9/7/2023 6:51:00 AM

question 8 - can cloudtrail be used for storing jobs? based on aws - aws cloudtrail is used for governance, compliance and investigating api usage across all of our aws accounts. every action that is taken by a user or script is an api call so this is logged to [aws] cloudtrail. something seems incorrect here.

T
Tanvi Rajput
8/14/2023 10:55:00 AM

question 13 tda - c01 answer : quick table calculation -> percentage of total , compute using table down

P
PMSAGAR
9/19/2023 2:48:00 AM

pls share teh dump

Z
zazza
6/16/2023 10:47:00 AM

question 44 answer is user risk

P
Prasana
6/23/2023 1:59:00 AM

please post the questions for preparation

T
test user
9/24/2023 3:15:00 AM

thanks for the questions

D
Draco
7/19/2023 5:34:00 AM

please reopen it now ..its really urgent

M
Megan
4/14/2023 5:08:00 PM

these practice exam questions were exactly what i needed. the variety of questions and the realistic exam-like environment they created helped me assess my strengths and weaknesses. i felt more confident and well-prepared on exam day, and i owe it to this exam dumps!

A
abdo casa
8/9/2023 6:10:00 PM

thank u it very instructuf

D
Danny
1/15/2024 9:10:00 AM

its helpful?

H
hanaa
10/3/2023 6:57:00 PM

is this dump still valid???

G
Georgio
1/19/2024 8:15:00 AM

question 205 answer is b

AI Tutor 👋 I’m here to help!