ITIL The Foundation Examination - ISEB-ITILF Exam Questions in PDF

Free ITIL ISEB-ITILF Dumps Questions (page: 5)

Who owns the specific costs and risks associated with providing a service?

  1. The Service Level Manager
  2. The Service Provider
  3. The Finance department
  4. The Customer

Answer(s): B



A service-based (rather than a customer-based) SLA:

  1. Covers all services for a particular customer
  2. Covers a set of similar services, for a single customer
  3. Covers all services
  4. Covers a single service, for all of the customers of that service

Answer(s): D



Which of these statements about Service Desk staff is CORRECT?

  1. Service Desk staff should be recruited from people who have high levels of technical skill to minimize the cost of training them
  2. The Service Desk can often be used as a stepping stone for staff to move into other more technical or supervisory roles
  3. The Service Desk should try to have a high level of staff turnover as the training requirements are low and this helps to minimize salaries
  4. Service Desk staff should be discouraged from applying for other roles as it is more cost effective to keep them in the role where they have been trained

Answer(s): B



How many numbered steps are in the continual service improvement (CSI) process?

  1. 11
  2. 4
  3. 7
  4. 6

Answer(s): C



Which process is responsible for controlling, recording and reporting on versions, attributes and relationships relating to components of the IT infrastructure?

  1. Incident Management
  2. Service Asset and Configuration Management
  3. Service Level Management
  4. Change Management

Answer(s): B



Share your comments for ITIL ISEB-ITILF exam with other users:

D
david
12/12/2023 12:38:00 PM

this was on the exam as of 1211/2023

T
Tink
7/24/2023 9:23:00 AM

great for prep

J
Jaro
12/18/2023 3:12:00 PM

i think in question 7 the first answer should be power bi portal (not power bi)

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9eagles
4/7/2023 10:04:00 AM

on question 10 and so far 2 wrong answers as evident in the included reference link.

T
Tai
8/28/2023 5:28:00 AM

wonderful material

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VoiceofMidnight
12/29/2023 4:48:00 PM

i passed!! ...but barely! got 728, but needed 720 to pass. the exam hit me with labs right out of the gate! then it went to multiple choice. protip: study the labs!

A
A K
8/3/2023 11:56:00 AM

correct answer for question 92 is c -aws shield

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Nitin Mindhe
11/27/2023 6:12:00 AM

great !! it is really good

B
BailleyOne
11/22/2023 1:45:00 AM

explanations for the answers are to the point.

P
patel
10/25/2023 8:17:00 AM

how can rea next

M
MortonG
10/19/2023 6:32:00 PM

question: 128 d is the wrong answer...should be c

J
Jayant
11/2/2023 3:15:00 AM

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12/14/2023 7:12:00 AM

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hello
10/31/2023 12:07:00 PM

good content

M
Matheus
9/3/2023 2:14:00 PM

just testing if the comments are real

Y
yenvti2@gmail.com
8/12/2023 7:56:00 PM

very helpful for exam preparation

M
Miguel
10/5/2023 12:16:00 PM

question 11: https://help.salesforce.com/s/articleview?id=sf.admin_lead_to_patient_setup_overview.htm&type=5

N
Noushin
11/28/2023 4:52:00 PM

i think the answer to question 42 is b not c

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susan sandivore
8/28/2023 1:00:00 AM

thanks for the dump

A
Aderonke
10/31/2023 12:51:00 AM

fantastic assessments

P
Priscila
7/22/2022 9:59:00 AM

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S
suresh
12/16/2023 10:54:00 PM

nice document

W
Wali
6/4/2023 10:07:00 PM

thank you for making the questions and answers intractive and selectable.

N
Nawaz
7/18/2023 1:10:00 AM

answers are correct?

D
das
6/23/2023 7:57:00 AM

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S
Sanjay
10/15/2023 1:34:00 PM

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J
jaya
12/17/2023 8:36:00 AM

good for students

B
Bsmaind
8/20/2023 9:23:00 AM

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K
kumar
11/15/2023 11:24:00 AM

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Vetri
10/3/2023 12:59:00 AM

great content and wonderful to have the answers with explanation

R
Ranjith
8/21/2023 3:39:00 PM

for question #118, the answer is option c. the screen shot is showing the drop down, but the answer is marked incorrectly please update . thanks for sharing such nice questions.

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Eduardo Ramírez
12/11/2023 9:55:00 PM

the correct answer for the question 29 is d.

D
Dass
11/2/2023 7:43:00 AM

question no 22: correct answers: bc, 1 per session 1 per page 1 per component always

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Reddy
12/14/2023 2:42:00 AM

these are pretty useful

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