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  3. CTAL-TM

ISTQB CTAL-TM Exam (page: 2)
ISTQB - Certified Tester Advanced Level, Test Manager v3.0
Updated on: 31-Mar-2026

Viewing Page 2 of 22
CTAL-TM PDF 421 Questions

Scenario:
Assume you are working as a Test Manager in a startup organization. You are creating a system for carrying employee’s surveys for small to medium-sized companies. This application can be accessed online. The companies using this software will have to enroll first and create different buttons for each department of the organization. The company also defines different parameters for rating each department.

After each survey, the system calculates the number of people who participated in the survey and also calculates the overall rating on the scale of 5 for each department. The software ranks the department in ascending order and the report is sent to the higher management or to the mail id exclusively specified in the software.

The marketing team is making heavy efforts to sell the software and is also working on giving out discounts. According to them, the software will be high on performance and provide quick service.

As of now, requirements are free zed and development has begun. The companies who intend to use this software have 3 months’ time to enroll themselves.

The organization decides to use cloud computing to host this service. There would not be any hardware other than normal office computers. Every developer, tester, and other people involved will be using simple desktops to use those services. All the standards will be adhered to by building the system.

Assume you are writing the master Test Plan and working on the risk section. Which of the following should not be considered in this section?

  1. Unable to get the test environment ready at the scheduled time.
  2. Resignation of a senior marketing member.
  3. Unable to find and allocated enough skilled testers.
  4. Insufficient resources.

Answer(s): B



Scenario:

You are the Manager of a project, and develop sensors to read the retina for allowing secure access. You decide to outsource Functional Testing and keep Usability Testing performed internally.

During the course of doing the Usability Testing, your internal test team finds out that many defects were missed during the Functional Testing by the external team. After doing the RCA you observed that the tests were executed successfully without any defects.

As per your observation, there is a communication gap between the onshore and the offshore team. Which one is the best proposal to solve this problem?

  1. Schedule reviews of the work products to check the coverage.
  2. Schedule daily calls, preferably video conferencing, to have an open discussion about the miss.
  3. Send the defect report to understand the root cause.
  4. Escalate the matter to higher management.

Answer(s): A



Which Artifact defines the organizational level goal of testing?

  1. Test Strategy
  2. Test Policy
  3. Master Test Plan
  4. Level Test Plan

Answer(s): B



Scenario:
You are a newly appointed Test Manager for a web-based application. When you joined the team, you noticed that client satisfaction is very low. The testers in your team are demotivated and the iteration rate is quite high.

Which of the following two situations you feel is the key factor for demotivating the testers?

  1. Management is recognizing only the development team for their efforts of fixing the defects.
  2. Testers have increased responsibility with less time.
  3. There is mutual respect between the testing team and the development team, so the efforts of testers get unnoticed.
  4. The tester’s bonus payments are aligned with the quality of delivered web services.

Answer(s): A,D



Test Metrics, which measure the capability of the testing or development process, are called:

  1. Project Metrics
  2. Product Metrics
  3. People Metrics
  4. Process Metrics

Answer(s): D



Viewing Page 2 of 22



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