Which of the following is the BEST method for making a strategic decision to invest in cloud services?
Answer(s): A
A business case is the best method for making a strategic decision to invest in cloud services, as it provides a structured and comprehensive analysis of the costs, benefits, risks, and value proposition of the proposed investment. A business case can help justify the need for cloudservices, compare different options and alternatives, and align the investment with the enterprise’s strategy and objectives. A request for information (RFI) is a document that solicits information from potential vendors or suppliers, but it does not provide a decision-making framework. Benchmarking is a process of comparing the performance or practices of an enterprise with those of others, but it does not evaluate the feasibility or desirability of cloud services. A balanced scorecard is a tool that measures and monitors the performance of an enterprise or a business unit against strategic goals and objectives, but it does not assess the viability or suitability of cloud services. Reference: : CGEIT Review Manual (Digital Version), Chapter 3: Benefits Realization, Section 3.2: IT Investment Management, Subsection 3.2.1: IT Investment Management Overview, Page 97 : CGEIT Review Manual (Digital Version), Chapter 3: Benefits Realization, Section 3.2: IT Investment Management, Subsection 3.2.4: IT Investment Management Process, Page 104 : How to Write a Business Case: Template & Examples1
An enterprise is developing several consumer-based services using emerging technologies involving sensitive personal data. The CIO is under pressure to ensure the enterprise is first to market, but security scan results have not been adequately addressed. Reviewing which of the following will enable the CIO to make the BEST decision for the customers?
Answer(s): B
A risk register is a tool that records and tracks the risks associated with a project or an activity, such as developing consumer-based services using emerging technologies involving sensitive personal data. A risk register typically includes information such as the risk description, category, impact, probability, status, response strategy, and owner. Reviewing the risk register will enable the CIO to make the best decision for the customers, as it will help them to identify, assess, and prioritize the risks that may affect the security, privacy, and quality of the services, and to determine the appropriate actions to mitigate or avoid them. The other options are not as relevant, as they do not provide specific information about the risks involved in the project or activity. Reference: : CGEIT Review Manual (Digital Version), Chapter 4: Risk Optimization, Section 4.3: IT Risk Management, Subsection 4.3.2: IT Risk Management Process, Page 156 : CGEIT Review Manual (Digital Version), Chapter 4: Risk Optimization, Section 4.3: IT Risk Management, Subsection 4.3.3: IT Risk Management Techniques and Tools, Page 158 : Capability Maturity Model and Risk Register Integration1
An organization's board of directors has questioned the value provided by IT key performance indicators (KPIs). Which of the following is the BEST way to determine whether the KPIs adequately support organizational objectives?
Defining a strategy for IT measurement is the best way to determine whether the KPIs adequately support organizational objectives, as it would help to establish a clear vision, scope, purpose, and alignment of the IT measurement activities. A strategy for IT measurement would also help to identify the relevant stakeholders, roles, responsibilities, and expectations for the IT measurement process, and to define the criteria, methods, and tools for selecting, collecting, analyzing, and reporting the KPIs. The other options are not as effective, as they do not address the root cause of the board’s question, which is the lack of a coherent and consistent approach to IT measurement. Reference: : CGEIT Review Manual (Digital Version), Chapter 3: Benefits Realization, Section 3.3: Performance Measurement and Reporting, Subsection 3.3.1: Performance Measurement and Reporting Overview, Page 112 : CGEIT Review Manual (Digital Version), Chapter 3: Benefits Realization, Section 3.3: Performance Measurement and Reporting, Subsection 3.3.2: Performance Measurement and Reporting Process, Page 113 : The Value of IT Governance
Which of the following is PRIMARILY achieved through performance measurement?
Transparency is primarily achieved through performance measurement, as it involves providing clear, accurate, and timely information about the performance of IT processes, services, and projects to the relevant stakeholders. Performance measurement can help to increase the visibility,accountability, and trustworthiness of IT activities and outcomes, and to enable informed decision-making and feedback. The other options are not as primary, as they are more related to the results or consequences of performance measurement, rather than the purpose orintention of it. Reference: : CGEIT Review Manual (Digital Version), Chapter 3: Benefits Realization, Section 3.3: Performance Measurement and Reporting, Subsection 3.3.1: Performance Measurement and Reporting Overview, Page 112 : CGEIT Review Manual (Digital Version), Chapter 3: Benefits Realization, Section 3.3: Performance Measurement and Reporting, Subsection 3.3.2: Performance Measurement and Reporting Process, Page 113 : Performance Measurement Metrics for IT Governance1
A large retail chain realizes that while there has not been any loss of data, IT security has not been a priority and should become a key goal for the enterprise. What should be the FIRST high-level initiative for a newly created IT strategy committee in order to support this business goal?
Identifying gaps in information asset protection should be the first high-level initiative for a newly created IT strategy committee in order to support the business goal of making IT security a priority. This initiative would help to assess the current state of IT security, identify the risks and vulnerabilities that may compromise the confidentiality, integrity, and availability of information assets, and determine the actions and resources needed to address them. The other options are not as high-level, as they are more related to the implementation or execution of IT security, rather than the planning or direction of it. Reference: : CGEIT Review Manual (Digital Version), Chapter 1: Governance of Enterprise IT, Section 1.3: Strategic Management, Subsection 1.3.2: Strategic Management Process, Page 23 : CGEIT Review Manual (Digital Version), Chapter 4: Risk Optimization, Section 4.3: IT Risk Management, Subsection 4.3.2: IT Risk Management Process, Page 156 : CGEIT Review Manual (Digital Version), Chapter 5: Resource Optimization, Section 5.3: Security Resource Management, Subsection 5.3.1: Security Resource Management Overview, Page 192 : What is CGEIT? A certification for seasoned IT governance professionals1
Risk management strategies are PRIMARILY adopted to:
Answer(s): C
Risk management strategies are primarily adopted to achieve acceptable residual risk levels, which are the levels of risk that remain after applying risk response measures. Risk management strategies are the approaches or methods that an organization uses to identify, assess, and treat its IT-related risks. Risk management strategies can vary depending on the organization’s risk appetite, tolerance, and capacity, as well as the nature and impact of the risks. Some common risk management strategies are: avoid, reduce, transfer, share, or accept. The other options are not as primary, as they are more related to the outcomes or objectives of risk management strategies, rather than the purpose or intention of them. Reference: : CGEIT Review Manual (Digital Version), Chapter 4: Risk Optimization, Section 4.3: IT Risk Management, Subsection 4.3.1: IT Risk Management Overview, Page 153 : CGEIT Review Manual (Digital Version), Chapter 4: Risk Optimization, Section 4.3: IT Risk Management, Subsection 4.3.2: IT Risk Management Process, Page 156 : CGEIT Review Manual (Digital Version), Chapter 4: Risk Optimization, Section 4.3: IT Risk Management, Subsection 4.3.3: IT Risk Management Techniques and Tools, Page 158 : Proactive IT Risk Management in an Era of Emerging Technologies1
An enterprise made a significant change to its business operating model that resulted in a new strategic direction. Which of the following should be reviewed FIRST to ensure IT congruence with the new business strategy?
An IT investment portfolio is a collection of IT projects, programs, and services that are funded and implemented by an enterprise to achieve its strategic and operational objectives. An IT investment portfolio should be reviewed first to ensure IT congruence with the new business strategy, as it would help to align the IT investments with the business goals, priorities, and needs. A review of the IT investment portfolio would also help to identify and evaluate the current and planned IT initiatives, assess their costs, benefits, risks, and value, and optimize the allocation of IT resources and capabilities. The other options are not as relevant, as they are more related to the execution or delivery of IT activities, rather than the planning or direction of them. Reference: : CGEIT Review Manual (Digital Version), Chapter 3: Benefits Realization, Section 3.2: IT Investment Management, Subsection 3.2.1: IT Investment ManagementOverview, Page 97 : CGEIT Review Manual (Digital Version), Chapter 3: Benefits Realization, Section 3.2: IT Investment Management, Subsection 3.2.4: IT Investment Management Process, Page 104 : The Power of IT Investment Risk Quantification and Visualization: IT Portfolio Management
A chief technology officer (CTO) wants to ensure IT governance practices adequately address risk management specific to mobile applications. To create the appropriate risk policies for IT, it is MOST important for the CTO to:
Understanding the enterprise’s risk tolerance is the most important step for the CTO to create the appropriate risk policies for IT, as it would help to define the acceptable level of risk exposure and the risk appetite for mobile applications. Risk tolerance is the degree of uncertainty that an enterprise is willing to accept in pursuit of its objectives, and it reflects the enterprise’s culture, strategy, and stakeholder expectations. Risk policies for IT should be aligned with the enterprise’s risk tolerance, as well as its mission, vision, and goals. The other options are not as important, as they are more related to the implementation or measurement of risk management, rather than the establishment of risk policies. Reference: : CGEIT Review Manual (Digital Version), Chapter 4: Risk Optimization, Section 4.3: IT Risk Management, Subsection 4.3.1: IT Risk Management Overview, Page 153 : CGEIT Review Manual (Digital Version), Chapter 4: Risk Optimization, Section 4.3: IT Risk Management, Subsection 4.3.2: IT Risk Management Process, Page 156 : Proactive IT Risk Management in an Era of Emerging Technologies
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