IIBA CCBA Exam (page: 17)
IIBA Certification of Competency in Business Analysis
Updated on: 15-Feb-2026

Viewing Page 17 of 104

What elicitation technique is best described as a study to compare the strengths and weaknesses of an organization against its peers and competitors?

  1. Brainstorming
  2. Market analysis
  3. Comparative analysis
  4. Benchmarking

Answer(s): D

Explanation:

Benchmarking is the only valid business analysis process that compares the strengths and weaknesses of an organization against other similar entities. Answer A is incorrect. Brainstorming generates ideas and inputs to the business analysis process. Answer C is incorrect. Comparative analysis is not a valid BABOK term, so this choice is incorrect. Answer B is incorrect. Market analysis is not a valid BABOK term, so this choice is incorrect.



You are the business analyst for your organization and you and your staff are creating as many solutions as possible to an identified problem in the solution approach process.
What is this activity element called?

  1. Alternative generation
  2. Brainstorming
  3. Prototyping
  4. Lateral thinking

Answer(s): A

Explanation:

When the business analyst and stakeholders are generating as many potential options as possible for a solution, it's called alternative generation.
Answer B is incorrect. Brainstorming is not used as an element for the solution approach process. Answer D is incorrect. Lateral thinking is not an element used in the solution approach process. Answer C is incorrect. Prototyping creates models and mockups of a solution.



What type of requirements elicitation technique is the Delphi Technique?

  1. Survey
  2. Workshop
  3. Prototyping
  4. Round table

Answer(s): A

Explanation:

The Delphi Technique uses rounds of anonymous surveys to build consensus among the stakeholders. Answer B is incorrect. The workshop is not an example of the Delphi Technique. Answer D is incorrect. The round table is a discussion of a topic, not a requirements elicitation technique. Answer C is incorrect. Prototyping is not the equivalent of the Delphi Technique.



Which one of the following is not an event-based elicitation technique?

  1. Focus group
  2. Interface analysis
  3. Interview
  4. Workshop

Answer(s): B

Explanation:

Interface analysis is not an event-based elicitation technique. It is an elicitation technique that identifies interfaces between solutions and how the interfaces will interact. Answer D is incorrect. A workshop is an event-based elicitation technique. Answer A is incorrect. A focus group is an event-based elicitation technique. Answer C is incorrect. An interview is an event- based elicitation technique.



What do business goals and objectives of enterprise analysis actually describe?

  1. Business goals and objectives describe the increased revenue that the organization is seeking to gain.
  2. Business goals and objectives describe the solution scope that the organization is seeking to accomplish.
  3. Business goals and objectives describe the ends that the organization is seeking to achieve.
  4. Business goals and objectives describe the desired future state of problems.

Answer(s): C

Explanation:

Business goals and objectives describe the ends that the organization is seeking to achieve. It is the assessment of the desired future state of the organization. Answer B is incorrect. The best answer is that the ends of the solution are defined, not just the solution scope. Answer A is incorrect. Business goals and objectives aren't always focused on increased revenue so this isn't the best choice for the Question. Answer D is incorrect. This answer is close, but it's not the future state of the problems that is defined, but the future state of the organization.



Viewing Page 17 of 104



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