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HRCI SPHR Exam (page: 9)
HRCI Senior Professional in Human Resources
Updated on: 24-Mar-2026

Viewing Page 9 of 136
SPHR PDF 671 Questions

As a Senior HR Professional for your organization, you're coaching one of your employees on civil rights and employment. What does Title VII of the Civil Rights Act of 1964 accomplish?

  1. Prohibits discrimination of management by race, color, religion, sex, or national origin
  2. Prohibits employment discrimination on the basis of race
  3. Prohibits employment discrimination on the basis of race, color, religion, sex, or national origin
  4. Prohibits educational discrimination on the basis of national origin

Answer(s): C


Reference:

Professional in Human Resources Certification Study Guide, Sybex, ISBN: 978-0-470- 43096-5. Chapter Four: Workforce Planning. Official PHR and SPHR Certification Guide, HR Certification Institute, ISBN: 978-1-586-44149-4, Section III, The US Body of Knowledge.
Chapter: Human Resource Development
Objective: Federal Employment Legislation



It's important for an instructor to have clarity of presentation. Which of the following statements is an example of clarity of presentation?

  1. Use real-world examples for the learning process.
  2. Provide refreshments for the classroom participants.
  3. Host the learning session in the morning.
  4. Adjust the lights for optimal learning.

Answer(s): A


Reference:

Professional in Human Resources Certification Guide, Sybex, ISBN: 978-0-470-43096-
5. Chapter 5: Human Resource Development. Official PHR and SPHR Certification Guide, HR Certification Institute, ISBN: 978-1-586-44149-4, Section III, The US Body of Knowledge.
Chapter: Human Resource Development
Objective: Organization Development



Part of organizational development is a commitment to quality. One of the quality pioneers you should be familiar with is Philip B. Crosby. Which one of Crosby's absolutes of quality management is revealed below?

  1. Quality is planned into a project, not inspected in.
  2. Quality must be defined before it can be achieved.
  3. Quality is achieved by prevention, not appraisal.
  4. Quality costs less than rework.

Answer(s): C


Reference:

Professional in Human Resources Certification Guide, Sybex, ISBN: 978-0-470-43096-
5. Chapter 5: Human Resource Development. Official PHR and SPHR Certification Guide, HR Certification Institute, ISBN: 978-1-586-44149-4, Section III, The US Body of Knowledge.
Chapter: Human Resource Development
Objective: Organization Development



A corporate manager regularly participates in discussion boards with a group of peers and one- on-one emails with a development specialist. He is mostlikely engaged in which of the following development activities?

  1. Mentoring
  2. Peer-to-peer coaching
  3. Leadership coaching
  4. Virtual coaching

Answer(s): D

Explanation:

Answer option D is correct. Virtual coaching is one method of leadership development. Used as part of overall coaching activities, it employs multiple sources of electronic media to reinforce management development. See Chapter 5 for more information. Mentoring (A), Peer to peer (B)
and Leadership coaching (C) all primarily take place in a face-to-face setting.
Chapter: Human Resource Development
Objective: Talent Management



Which of the following types of training evolution measures whether the training had a positive impact on the bottom line?

  1. Reaction
  2. Learning
  3. Behavior
  4. Result

Answer(s): D

Explanation:

Answer option D is correct. The result measures whether the training had a positive impact on the bottom line. Answer option A is incorrect. Reaction measures immediate feedback of the training. Answer option B is incorrect. Learning measures what was learned through testing. Answer option C is incorrect. Behavior measures job performance of six months or more after training.
Chapter: Human Resource Development
Objective: Talent Management



Viewing Page 9 of 136



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