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HRCI SPHR Exam (page: 23)
HRCI Senior Professional in Human Resources
Updated on: 29-Mar-2026

Viewing Page 23 of 136
SPHR PDF 671 Questions

CORRECT TEXT
Fill in the blank with the appropriate qualitative analysis technique.
The_______________ group technique is a structured meeting format designed to elicit participation from all members of the group in order to arrive at the best possible solution to the problem at hand.

  1. nominal

Answer(s): A

Explanation:

The nominal group technique is a structured meeting format designed to elicit participation from all members of the group in order to arrive at the best possible solution to the problem at hand. The process requires a facilitator and begins with a period of time for individuals to think about and write down all their ideas about the issue. After that, each participant presents one idea, which is recorded by the facilitator for later discussion. When all the ideas have been presented, the process of prioritizing and consensus building takes place until a resolution has been agreed on. Chapter: Core Knowledge Requirements for HR Professionals Objective: Qualitative and Quantitative Analysis



CORRECT TEXT
Fill in the blank with the appropriate approach.
A______________ approach fills corporate positions in the home country with expatriates, whereas management positions in the host country are filled by HCNs.

  1. polycentric

Answer(s): A

Explanation:

A polycentric approach fills corporate positions in the home country with expatriates, whereas management positions in the host country are filled by HCNs. This approach can have a positive impact by showing a commitment to the host country and generating goodwill for the business, but it doesn't afford upward mobility for top managers in the host country. The business benefits, because it's less expensive to hire local employees"even at top dollar"than it is to fill international positions with expatriates. However, it can also limit communication between business units in the different locations and result in animosity between the home and host country business units because of differences in cultural practices and compensation levels between countries.
Chapter: Workforce Planning and Employment
Objective: Global Considerations



You are the HR Professional for your company in a manufacturing facility that operates in a 24-7 format. What work shift in this type of operation is considered the swing shift?

  1. 4PM to 12AM
  2. All weekend shifts of 12 hours or longer
  3. 8AM to 4PM
  4. 12AM to 8AM

Answer(s): A


Reference:

Professional in Human Resources Certification Study Guide, Sybex, ISBN: 978-0-470- 43096-5. Chapter Six: Total Rewards. Official PHR and SPHR Certification Guide, HR Certification Institute, ISBN: 978-1-586-44149-4, Section III, The US Body of Knowledge.
Chapter: Compensation and Benefits
Objective: Total Rewards Defined



As a HR Professional you must be familiar with several different lawsuits and their affect on human resource practices today. This adverse impact lawsuit determined that discrimination need not be deliberate or observable to be real. Employees were segregated by race and were allowed to work only in the lowest paid position. What lawsuit is described?

  1. Griggs versus Duke Power, 1971
  2. Washington versus Davis, 1976
  3. Albemarle Paper versus Moody, 1975
  4. McDonnell Douglas Corp. versus Green, 1973

Answer(s): A


Reference:

PHR Exam Prep, Pearson Education, ISBN: 978-0-7897-3677-2. Chapter Four:
Workforce Planning and Employment. Official PHR and SPHR Certification Guide, HR Certification Institute, ISBN: 978-1-586-44149, Section III, The US HR Body of Knowledge.
Chapter: Workforce Planning and Employment
Objective: Federal Employment Legislation



Which of the following prohibits employers from hiring undocumented workers?

  1. IRCA
  2. FECA
  3. FLSA
  4. OSHA

Answer(s): A

Explanation:

Answer option A is correct. The IRCA, or Immigration Reform and Control Act of 1986, prohibits employers from hiring undocumented workers (sometimes called illegal aliens). It is an Act of Congress which reformed United States immigration law. Answer option D is incorrect. OSHA stands for Occupational Safety and Health Administration. OSHA is an agency of the United States Department of Labor. It was created by Congress of the United States under the Occupational Safety and Health Act, signed by President Richard M. Nixon, on December 29, 1970. Its mission is to prevent work-related injuries, illnesses, and occupational fatality by issuing and enforcing standards for workplace safety and health. The agency is headed by a Deputy Assistant Secretary of Labor. OSHA issues guidelines and regulations for the safe use of a computer. Answer option C is incorrect. The Fair Labor Standards Act (FLSA) defines a list of jobs not suitable for children between the ages of 16 and 18. Answer option B is incorrect. Federal Employees Compensation Act (FECA) is a law that provides rules for compensation benefits to federal employees for work-related injuries or illnesses. FECA contains legal provision for giving compensation to their surviving dependents if a work-related injury or illness results in the employee's death.
Chapter: Workforce Planning and Employment
Objective: Staffing Programs



Viewing Page 23 of 136



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