On a balanced scorecard, which of the following is not a customer measure?
Answer(s): B
Customer measures include market share and its trend, service response time, delivery performance, warranty returns, expense, complaints, and survey results. Economic value added, or E1 A, is a financial measure.
Under the balanced scorecard concept, employee satisfaction and retention are measures used under which of the following perspectives?
Answer(s): C
The balanced scorecard is an accounting report that connects the firm's critical success factors CSFs) determined in a strategic analysis to measures of its performance. CSFs are financial and nonfinancial measures. For the learning, growth, and innovation perspective, the CSFs may be development of new products, promptness of their introduction, human resource development, morale, and competence of the workforce. Measures of employee satisfaction, retention, and competence may include RD personnel qualifications, hours of training, skill set levels attained, personnel turnover, and personnel complaints and survey results.
On a balanced scorecard, which is more of an internal process measure than an external based measure?
Answer(s): A
Cycle time is the manufacturing time to complete an order. Thus, cycle time is strictly related to internal processes. Profitability is a combination of internal and external considerations.Customer satisfaction and market share are related to how customers perceive a product and how competitors react.
Which one of the following is not a characteristic of an innovative manufacturing company?
Innovative companies are customer driven. Because customers demand ever better quality and competitors are attempting to provide that quality, continuous improvement called kaizen by the Japanese) is essential for such companies. Thus, the flaw of innovative products and services must be continuous. Simply emphasizing existing products is not an effective strategy for most organizations.
A balanced scorecard is primarily concerned with:
The scorecard is primarily a tool to assist the organization in describing and clarifying its strategy and then alignment of its performance measures to that strategy.
Share your comments for Financial CIA-III-2012 exam with other users:
thanks for this
please upload questions
please upload the question dump for professional machinelearning
question 4 answer is c. this site shows the correct answer as b. "adopt a consumption model" is clearly a cost optimization design principle. looks like im done using this site to study!!!
number 52 answer is d
just started preparing for my exam , and this site is so much help
question 35 is incorrect, the correct answer is c, it even states so: explanation: when a vm is infected with ransomware, you should not restore the vm to the infected vm. this is because the ransomware will still be present on the vm, and it will encrypt the files again. you should also not restore the vm to any vm within the companys subscription. this is because the ransomware could spread to other vms in the subscription. the best way to restore a vm that is infected with ransomware is to restore it to a new azure vm. this will ensure that the ransomware is not present on the new vm.
i would like to take psm1 exam.
cbd and pdb are key to the database
the purchase and download process is very much streamlined. the xengine application is very nice and user-friendly but there is always room for improvement.
please upload p_sapea_2023
anyone use this? the question dont seem to follow other formats and terminology i have been studying im getting worried
good questions
hello are these questions valid for ms-102
some questions are wrongly answered but its good nonetheless
how to get system serial number using intune
is it really helpful to pass the exam
#229 in incorrect - all the customers require an annual review
kindy upload
fantastic assessment on psm 1
56 question correct answer a,b
thank you for providing the q bank
true quesstions
i can´t believe ms asks things like this, seems to be only marketing material.
hi, could you please add the last update of ns0-527
question #3 refers to vnet4 and vnet5. however, there is no vnet5 listed in the case study (testlet 2).
sometimes it may be good some times it may be
qs 4 answer seems wrong- please check
very detailed explanation !
the interactive nature of the test engine application makes the preparation process less boring.
very useful.
complete question dump should be made available for practice.
i just passed my first exam. i got 2 exam dumps as part of the 50% sale. my second exam is under work. once i write that exam i report my result. but so far i am confident.
nice create dewey stefen