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Financial CBM Exam (page: 4)
Financial Certified Business Manager (CBM)
Updated on: 12-Feb-2026

Viewing Page 4 of 46
CBM PDF 354 Questions

Costs that are associated with efforts to ensure conformance to requirements, generally through measurement and analysis of data to detect non-conformances are called:

  1. Appraisal costs
  2. Prevention cost
  3. Internal cost
  4. Training cost

Answer(s): A



Which of the following is NOT the category of internal failure costs?

  1. Scrap and rework costs
  2. Costs of corrective action
  3. Downgrading costs
  4. Tests and Inspections costs

Answer(s): D



Measuring expected revenue gains against expected costs associated with quality efforts is known as:

  1. effective quality gains
  2. return on quality
  3. quality index
  4. None of the above

Answer(s): B



The formula to calculate the return on quality is:

  1. ROQ = (NPV of benefits / NPV of costs) ­ 1.00 * 365
  2. ROQ = (NPV of benefits / NPV of costs) ­ 0.05
  3. ROQ = (NPV of benefits / NPV of costs) ­ 1.00
  4. ROQ = (NPV of benefits / NPV of costs) ­ 0.05 * 365 NPV = net present value

Answer(s): C



According to Juran's prescriptions, quality trilogy consists of:

  1. Quality planning, quality disbursement, quality improvement
  2. Quality planning, quality control, quality improvement
  3. Quality planning, quality restrain, quality expansion
  4. Quality planning, quality control, quality feedback

Answer(s): C



In which quality model, whole philosophy is summarized in three steps to quality, which include quality leadership, modern quality technology, and organizational commitments to continuous training and motivation of the entire workforce?

  1. Ishikawa Model
  2. Crosbyy Model
  3. Taguchiy Model
  4. Feigenbaum Quality Model

Answer(s): D



Shiba quality model focus on which level of quality?

  1. Fitness to standard
  2. Fitness to needs
  3. Fitness of costs
  4. All of the above

Answer(s): D



The Australian Business Awards are administered by the Australian Quality Awards Foundation with which level?

  1. Business Improvement level
  2. Award Gold level
  3. Australian Business Excellent prize
  4. All of the above

Answer(s): D



Viewing Page 4 of 46



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