EXIN VeriSM Essentials VERISME Dumps in PDF

Free EXIN VERISME Real Questions (page: 8)

What is the most important element of creating a service culture?

  1. Empowering the employees to make decisions on their own
  2. Measuring the service culture in order to identify improvement ideas
  3. Showing the consumer that they are valued by actions ratherthantelling them
  4. Training employees and managers in good service behavior

Answer(s): C



What is the key activity of a leader's role?

  1. Focus on results
  2. Minimize risk
  3. Motivate colleagues
  4. Set up priorities

Answer(s): C



Emotional intelligence defines two main competencies: personal and social.
Which two skills belong to the social competence?

  1. Joining social groups and actively communicating with them
  2. Knowing social media and what people or situations can influence us
  3. Social awareness and relationship management
  4. Social content management and using social techniques

Answer(s): C



What is the name of the professional that should have both breadth and depth of knowledge?

  1. A-shaped professional
  2. I-shaped professional
  3. Service management expert
  4. T-shaped professional

Answer(s): D



What is the last stage of team formation?

  1. Adjourning
  2. Forming
  3. Performing
  4. Setting-up

Answer(s): A



Share your comments for EXIN VERISME exam with other users:

S
Saravana Kumar TS
12/8/2023 9:49:00 AM

question: 93 which statement is true regarding the result? sales contain 6 columns and values contain 7 columns so c is not right answer.

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Lue
3/30/2023 11:43:00 PM

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D
DC
1/7/2024 10:17:00 AM

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Anonymus
11/9/2023 5:41:00 AM

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11/17/2023 3:46:00 PM

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10/23/2023 10:03:00 AM

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Vnu
6/3/2023 2:39:00 AM

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Steve
8/17/2023 2:19:00 PM

question #18s answer should be a, not d. this should be corrected. it should be minvalidityperiod

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RITEISH
12/24/2023 4:33:00 AM

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10/15/2023 7:58:00 AM

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Maria
6/23/2023 11:40:00 AM

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Nagendra Pedipina
7/12/2023 9:10:00 AM

q:37 c is correct

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9/16/2023 9:37:00 PM

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SAM
12/4/2023 12:56:00 AM

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5/17/2023 12:32:00 AM

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9/27/2023 8:53:00 AM

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9/12/2023 7:18:00 AM

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6/22/2023 7:55:00 AM

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9/5/2023 3:35:00 AM

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Shiji
10/15/2023 1:08:00 PM

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Da Costa
8/27/2023 11:43:00 AM

question 128 the answer should be static not auto

B
bot
7/26/2023 6:45:00 PM

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12/31/2023 1:35:00 AM

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8/20/2023 9:26:00 AM

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8/13/2023 8:37:00 AM

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Nabla
9/17/2023 10:20:00 AM

q31 answer should be d i think

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