CompTIA RC0-903 Exam (page: 5)
CompTIA A+ Recertification Exam for Continuing Education
Updated on: 15-Feb-2026

Viewing Page 5 of 53

A customer brings a laptop in for repair, because the screen image is upside down. Which of the following is the BEST solution?

  1. Change the screen orientation
  2. Replace the video card
  3. Connect an external monitor
  4. Update the video card drivers

Answer(s): A



Joe, a technician, is preparing to replace a laptop screen. This laptop has a touch screen to support Windows 8.1 in order to use the Metro tiles. Which of the following is the FIRST step the technician should perform?

  1. Remove the laptop bezel
  2. Document and label each cable and screw location
  3. Organize the replacement parts
  4. Refer to the manufacturer’s documentation

Answer(s): D



A user reports an inkjet printer is constantly feeding two sheets of paper for every page printed. Which of the following is the MOST likely reason?

  1. Poor paper quality
  2. Incorrect paper size
  3. Defective duplexer
  4. Worn feed rollers

Answer(s): D



A client has an issue with large files taking a long time to open or save. As time goes by, the issue worsens. The client has hundreds of GBs of files that are still in the process of backing up. The technician has verified that the hard drive is healthy and there are no signs of failure. Which of the following troubleshooting steps should the technician perform NEXT?

  1. Install the latest drivers from the hardware vendor.
  2. Perform a scan of the drive for file fragmentation.
  3. Run chkdsk on the workstation’s hard drive.
  4. Reformat the drive and reinstall the OS.

Answer(s): B



A client, Ann, is having issues with a PC shutting down. There are no error messages displayed before the system powers off. Ann reports that this started after she installed and began using CAD software. The hard drive, video card, and RAM all meet the software requirements and have passed diagnostics. Which of the following is MOST likely the issue?

  1. The video card has 3D acceleration disabled.
  2. The hard drive is IDE instead of SATA.
  3. The hard drive needs to be repartitioned.
  4. The PSU is underpowered for the system.

Answer(s): D



Viewing Page 5 of 53



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