HOTSPOT (Drag and Drop is not supported)A customer built a computer for gaming, sourcing individual components and then assembling the system. The OS starts up, but within a few minutes the machine locks up. The customer brought the computer to a technician to diagnose the issue.INSTRUCTIONSClick on the BIOS system information and each component to view the specifications.Select the appropriate cause and resolution for the issue.If at any time you would like to bring back the initial state of the simulation, please click the Reset All button.Hot Area:
Answer(s): A
The CPU is running at 4.5 GHz and quickly reaching 100 °C, indicating it’s been pushed beyond its stock clocks and is overheating. Reducing the clock speed will bring temperatures back into a safe range and stop the system lockups.
A customer reports that a workstation has no internet connectivity. A technician confirms the port is disabled. Which of the following is most likely responsible for the issue?
Answer(s): C
A managed switch can have individual ports administratively disabled, which would cut network connectivity for the workstation.
A company is testing the latest model of a laptop. After turning on the laptop, there is a noticeable burning smell. Which of the following steps should a technician take to troubleshoot the laptop issue? (Choose two.)
Answer(s): A,C
Turning off and disconnecting all power sources prevents further damage and ensures safety when diagnosing hardware issues.Checking for foreign objects, liquid spills, and internal damage helps identify the physical cause of the burning smell.
A technician needs to figure out why a laser printer is intermittently not feeding paper to print. The technician verifies the issue by running several copy-and-print tests. Which of the following should the technician do next?
Cleaning the pickup rollers restores proper friction for paper feeding and resolves intermittent feed failures.
Which of the following can be used to logically segment networks?
Answer(s): B
VLANs create separate broadcast domains on the same physical network infrastructure, logically segmenting traffic without additional hardware.
After troubleshooting a computer's connectivity, the network team determines there is a port-flapping issue. After plugging the patch cable into a different port, the issue persists. Which of the following troubleshooting steps should a technician take next to resolve the issue?
Testing the patch cable end-to-end (from the computer to the network closet) isolates whether the flapping is caused by a faulty cable segment before replacing hardware.
Which of the following statements best summarize managed vs unmanaged switches?
Answer(s): C,D
Unmanaged switches are plug-and-play devices that start forwarding traffic immediately upon connection,requiring no configuration.Managed switches offer advanced features, such as VLANs, QoS, and port security, that provide greater control and customization of network behavior.
A user is testing a new OS that is contained on a USB drive. The user wants the new OS to load automatically when the computer is turned on. Which of the following should the user configure?
Answer(s): D
Configuring the boot options (boot order) ensures the system checks the USB drive first and loads the OS from it automatically on startup.
Share your comments for CompTIA 220-1201 exam with other users:
Question 32: