CompTIA 220-1201 Exam (page: 1)
CompTIA A+ Certification: Core 1
Updated on: 26-Oct-2025

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SIMULATION
A customer recently experienced a power outage at a SOHO. The customer does not think the components are connected properly. A print job continued running for several minutes after the power failed, but the customer was not able to interact with the computer.
Once the UPS stopped beeping, all functioning devices also turned off.
In case of a future power failure, the customer wants to have the most time available to save cloud documents and shut down the computer without losing any data.
INSTRUCTIONS
Based on the customer's requirements, connect the customer's devices to the proper outlets. Then, use the drop-down menus to select the power source for the surge protector and UPS.
This may require reselecting dropdowns or removing devices from their initial location.
Click on the + to add a device, and click the X to remove a device. Each device may only be used once.
If at any time you would like to bring back the initial state of the simulation, please click the Reset All button.

  1. See Explanation section for answer.

Answer(s): A

Explanation:



SIMULATION
A user reports poor performance on the application server. INSTRUCTIONS
Click on Server 1 and Server 2 and review the information presented in each chart to determine which drives need to be replaced.
Select the appropriate replacement drive that should be used, for the least performance degradation to the server.
If at any time you would like to bring back the initial state of the simulation, please click the Reset All button.






  1. See Explanation section for answer.

Answer(s): A

Explanation:





A technician is troubleshooting an all-in-one laser printer that prints a vertical line when making copies and scans. When users print or receive faxes, the output from the printer is correct. Which of the following should the technician examine to determine the cause of the issue?

  1. The pickup rollers
  2. The corona wire
  3. The document feeder
  4. The drum assembly

Answer(s): C

Explanation:

A scratch or debris on the feeder’s glass or its rollers will show up as a vertical line on any copy/scan, while outgoing prints (which use the drum and toner path) remain unaffected.



Which of the following is an advantage of using a hybrid cloud instead of a public cloud?

  1. Ability to reduce management overhead
  2. Ability to use cross-platform virtualization
  3. Ability to meet data residency requirements
  4. Ability to leverage IaaS and PaaS

Answer(s): C

Explanation:

A hybrid cloud lets organizations keep sensitive or regulated data on-premises (or in a specific geographic location) while still leveraging public cloud resources, ensuring compliance with data residency laws that a pure public cloud model alone might not satisfy.



A technician is troubleshooting a desktop PC that is plugged into a UPS. The PC loses the system date/time after every power outage. Which of the following should the technician do to resolve the issue? (Choose two.)

  1. Run a BIOS update.
  2. Swap out the RAM.
  3. Disable NTP in the OS.
  4. Repair the backup power source.
  5. Replace the CMOS battery.
  6. Install a surge protector.

Answer(s): D,E

Explanation:

Repair the backup power source. Ensuring the UPS actually holds power through outages prevents the PC from abruptly losing all power, which contributes to time resets.
Replace the CMOS battery. A fresh CMOS battery maintains the BIOS clock when the system is shut down or loses power.



A network administrator must ensure that a printer will still be assigned a specific IP address even if all addresses are depleted. Which of the following network configuration concepts is this describing?

  1. VLAN
  2. Lease
  3. Reservation
  4. Exclusion

Answer(s): C

Explanation:

A DHCP reservation ties a device’s MAC address to a specific IP address so that, even if the DHCP pool is otherwise exhausted, the printer always receives its reserved address.



A user is having issues when charging a device with a Lightning cable. The cable is not recognized when it is plugged into the device. This issue is usually resolved by flipping the cable over. This issue does not occur with other devices of the same type. Which of the following would most likely cause the issue?

  1. The device needs to be restarted.
  2. The battery may be swelling and needs inspection.
  3. The cable is failing and needs to be replaced.
  4. The charging port is dirty or damaged

Answer(s): C

Explanation:

Lightning connectors have contacts on both faces to allow full reversibility. If a cable only works in one orientation, while other cables work fine on the same device, the most likely culprit is worn or damaged contacts in that cable. Replacing the cable resolves the issue.



Which of the following servers is used to collect data and information about events from a network-connected host?

  1. DNS
  2. Mail
  3. Print
  4. Syslog

Answer(s): D

Explanation:

A Syslog server gathers and stores log messages and event data sent over the network from various hosts and devices, centralizing system and application logs for monitoring and analysis.



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