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  1. Home
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  3. 72301X

Avaya 72301X Exam (page: 4)
Avaya Aura Communication Applications Support Certified Exam
Updated on: 15-Feb-2026

Viewing Page 4 of 20
72301X PDF 95 Questions

A customer called in stating they cannot place WebRTC calls. You discover that when the WebRTC snap-in sends an Invite to Avaya Aura® Media Server (AAMS), Avaya Breeze TM is not sending the correct information in the Request URI to match a regular expression in Session Manager.
Where do you configure the Media Server URI (ce-msml@avayA.com) that Avaya Breeze TM will send to
AAMS via Avaya Aura® Session Manager (SM)?

  1. Use Avaya Aura® System Manager web GUI to access the Engagement Development Platform > Configuration > Attributes.
  2. Use SSH to Avaya Breeze TM and edit the "/etc/config.properties" file.
  3. Use Avaya Aura® System Manager web GUI to access the Inventory > Manage Elements, and then edit the Avaya Breeze TM element.
  4. Use Avaya Aura® System Manager web GUI to access the Engagement Development Platform > Configuration > Avaya Aura® Media Server.

Answer(s): D



You are troubleshooting an IM and Presence problem, and discover all application processes are not running on the Avaya Breeze TM platform.
How can the application processes be started?

  1. SSH to Avaya Breeze TM, and execute the start ­a command.
  2. SSH to Avaya Breeze TM, and execute the service presence start command.
  3. Accept Service on the cluster using Avaya Aura® System Manager web GUI.
  4. SSH to Avaya Breeze TM, and execute the service ps start command.

Answer(s): C



Which statement about Network Routing Policies in Avaya Aura® Session Manager (SM) is true?

  1. A dial pattern and routing policy are necessary in SM to call from an H323 device to a Basic/Native SIP
    device (without an Avaya Aura® Communication Manager profile).
  2. A dial pattern and routing policy are necessary in SM to call from a Basic/Native SIP device (without a CM profile) to an H323 device on Avaya Aura® Communication Manager (CM).
  3. A dial pattern and routing policy are necessary in SM to call from an H323 device to an AST device on the same Avaya Aura® Communication Manager (CM).
  4. A dial pattern and routing policy are necessary in SM to call from an AST device to an H323 device on the same Avaya Aura® Communication Manager (CM).

Answer(s): B



Refer to the exhibit.



Avaya Tier 3 support receives a case escalated by Tier 2 where the customer cannot receive incoming calls, but can make calls out successfully. The trace shows that the incoming calls arrive at the Avaya Session Border Controller for Enterprise (SBCE) but fail to get routed into the customer enterprise network.

Based on this information, what is and is not working?

  1. The local area network, Avaya Aura® Communication Manager, and Avaya Aura® Session Manager are working. SBCE is partially working, but routing may be incorrect.
  2. The local area network, Avaya Aura® Communication Manager, and Avaya Aura® Session Manager are working. The public network is not working.
  3. The local area network, Avaya Aura® Communication Manager, and Avaya Aura® Session Manager are working. SBCE is not working.
  4. The local area network and Avaya Aura® Session Manager are working. Avaya Aura® Communication
    Manager is not working.

Answer(s): A

Explanation:

Communication Manager is working because can make calls out successfully, SBCE is partially working * Notice that the FROM header is an IP address instead of a domain name = avava.com. CM needs to see domain name. IP address to domain conversion is performed by Topology Hiding.



Incoming SIP Trunking calls from Service Provider to Session Manager are failing because Avaya Session Border Controller for Enterprise (SBCE) is not sending a domain name in the TO, FROM and REQUEST headers.
What needs to be changed in SBCE to make this happen?

  1. In SBCE GUI, navigate to Global Profiles > Routing. Edit the Session Manager Routing Profile to link to a URI Group, which has the To, From and Request Headers and Replace Action set to Overwrite with domain name.
  2. In SBCE GUI, navigate to Global Profiles > Server Configuration. Edit the Session Manager server entry to set "Overwrite Domain Name".
  3. In SBCE GUI, navigate to Global Profiles > Topology Hiding. Edit the SessionManager_TH to change the To, From and Request Headers Replace Action, to Overwrite with domain name.
  4. In SBCE GUI, navigate to Device Specific Settings > Endpoint Flows > Server Flows. Edit the Session Manager flow to change the End Point Policy Group to default-low.

Answer(s): C



Viewing Page 4 of 20



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