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  3. SUP-2023

Apple SUP-2023 Exam (page: 3)
Apple Device Support
Updated on: 12-Feb-2026

Viewing Page 3 of 21
SUP-2023 PDF 99 Questions

Scenario
You're troubleshooting a third-party app that frequently quits on your Mac. You've determined that the issue occurs across all user accounts.
What should be your next step in troubleshooting the app's issue?

  1. Create a new file.
  2. Upgrade to the latest version of the app.
  3. Remove the ~/Library/Preferences/application name preference file.
  4. Reinstall or upgrade macOS.
  5. Troubleshoot application preferences.

Answer(s): B



Which three things happen to web browsing when Lockdown Mode is turned on for iPhone? (Choose three.)

  1. Only Apple approved websites can be viewed.
  2. Web fonts might not be displayed.
  3. Certain complex web technologies are blocked.
  4. Images might be replaced with a missing image icon.
  5. Safari is removed from the Home Screen.

Answer(s): B,C,D



How should you force your Mac to reinitialize a peripheral device's connection and reload any peripheral-specific drivers?

  1. Connect the peripheral to a USB hub.
  2. Unplug and reconnect the peripheral.
  3. Unplug other devices on the same bus.
  4. Connect the peripheral to another Mac.

Answer(s): B



Which three scenarios cause Apple File System (APFS) volumes to generate encryption keys? (Choose three.)

  1. During user creation
  2. At first user login on the Mac
  3. During the first macOS boot sequence
  4. During the first user's password creation
  5. After erase content and setting

Answer(s): A,B,D



Scenario
ACME, Inc.'s administrators are planning to switch to an eSIM exclusive environment. Users are upgrading their iPhone with models that support ONLY eSIM.
Which feature MUST ACME's carrier support so that users can seamlessly continue to use their lines with eSIM-only iPhone models?

  1. eSIM Plan Transfer
  2. eSIM Quick Transfer
  3. eSIM Convert
  4. eSIM Carrier Transfer

Answer(s): B



Viewing Page 3 of 21



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