Apple Device Support Apple-Device-Support Dumps in PDF

Free Apple Apple-Device-Support Real Questions (page: 1)

A user migrated to their new iPhone using a Mac backup of their old iPhone. The user reports their Health and Activity data is missing. Why is the Health and Activity data missing?

  1. The user deselected Health and Activity data when they backed up their iPhone.
  2. Health and Activity data isn't backed up when backing up to a computer.
  3. The user restored from an unencrypted backup.
  4. The user deselected Health and Activity data when they restored their backup.

Answer(s): C



Which feature isn't available with a Managed Apple Account?

  1. iCloud Keychain
  2. iCloud Drive
  3. News
  4. Health

Answer(s): D



A user reports that the keyboard on their Mac needs replacement. They say about 10 keys on the right side of the keyboard are producing incorrect characters when pressed. What is the most likely explanation?

  1. Game Mode is active.
  2. Mouse Keys is active.
  3. The keyboard needs replacement.
  4. Sticky Keys is active.

Answer(s): C



Where can you view the amount of memory that apps are using?

  1. Console
  2. Apple Diagnostics
  3. System Information
  4. Activity Monitor

Answer(s): D



Which accessibility feature enlarges text on the screen when you move the pointer over it?

  1. VoiceOver
  2. Zoom
  3. Pointer Control
  4. Hover Text

Answer(s): D



How can you enlarge the view on your Mac using an accessibility feature?

  1. Use Increase Transparency.
  2. Use Zoom.
  3. Use Assistive Touch.
  4. Use Magnifier.

Answer(s): B



Safari profiles aren't syncing between a user's Mac and iPhone. What should you verify on the user's devices to resolve this issue?

  1. Profile syncing is turned on for the Apple Account.
  2. Safari extensions are turned on in the iCloud section of Apple Account settings.
  3. Safari is turned on in the iCloud section of Apple Account settings.
  4. Private Relay is turned on in the iCloud section of Apple Account settings.

Answer(s): C



Which of these steps should you complete if your iPad fails to back up to iCloud?

  1. Ensure that you're signed in with your Managed Apple Account.
  2. Confirm that Bluetooth is turned on.
  3. Verify that enough space is available in your iCloud storage.
  4. Verify that your iPad has a device passcode and is unlocked.

Answer(s): C



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