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APICS CTSC Exam (page: 2)
APICS Certified in Transformation for Supply Chain
Updated on: 24-Mar-2026

Viewing Page 2 of 32
CTSC PDF 151 Questions

Which of the following roles does a change agent involved in supply chain transformation most likely play?

  1. Supports change
  2. Manages change
  3. Initiates change
  4. Facilitates change

Answer(s): D

Explanation:

a change agent is someone who initiates, promotes, and supports the change process in an organization. A change agent can be an internal or external consultant, a leader, or a team member who helps to define the vision, strategy, and goals of the change, and also facilitates the communication, collaboration, and implementation of the change. Therefore, option D best describes the role of a change agent involved in supply chain transformation.123



Why is over-processing considered a type of waste in lean manufacturing?

  1. Taking extra time to over-produce makes it a type of waste.
  2. Manufacturing to a higher quality than is required takes more natural resources, time, and energy without adding value.
  3. Over-producing could add features that narrow the marketability of the item and reduce revenue.
  4. Due to being over-engineered, the price will become out of balance with the market.

Answer(s): B



Which type of scorecard gap analysis is used to calculate the competitive gap by subtracting the actual performance from the parity or competitive benchmark?

  1. Bottom-up process
  2. Pareto analysis
  3. SWOT analysis
  4. Top-down process

Answer(s): D



What is the last phase of the transformation project?

  1. Analyze performance
  2. Define project scope
  3. Build organizational support
  4. Develop project portfolio

Answer(s): A

Explanation:

According to the CTSC exam content manual1, the last phase of the transformation project is to analyze performance, which involves measuring and evaluating the outcomes of the transformation, identifying gaps and opportunities for improvement, and communicating the results and lessons learned to stakeholders.



In addition to creating an internal and external profile of the organization, which of the following items is needed to define the scope of the supply chain transformation project?

  1. Business description
  2. Strategic background
  3. Value proposition statement
  4. SWOT analysis

Answer(s): B

Explanation:

According to the CTSC exam content manual1, the strategic background is one of the items needed to define the scope of the supply chain transformation project, along with the internal and external profile of the organization. The strategic background includes the vision, mission, values, goals, and objectives of the organization, as well as the drivers and enablers of the transformation.



Viewing Page 2 of 32



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