CBPA Exam Questions and Answers | Exam-Dumps (Page: 2)

QUESTION: 9

[Business Process Management (BPM)]
Which are types of end-to-end business processes?

Execution processes and management processes
Primary processes, support processes, and management processes
Auxiliary processes and support processes
Core processes, execution processes, and performance processes

Answer(s): B

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QUESTION: 10

[Business Process Management (BPM)]
What do support processes provide?

Required resources and infrastructure needed to support primary processes
The management procedures needed to execute primary processes
The rules and guidelines used to measure, monitor, and control business activities
The information technology management of the primary processes

Answer(s): A

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QUESTION: 11

[Business Process Management (BPM)]
What is the core responsibility of a process owner?

Overall accountability for one or more business processes
Managing employees in several functional areas of the organization
Oversight of people who execute one or more business processes
Oversight of team leaders from department or functional areas

Answer(s): A

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QUESTION: 12

[Business Process Management (BPM)]
What is the purpose of implementing Business Process Management (BPM)?

BPM matters to businesses that transform themselves into a process-oriented culture to improve performance.
BPM is a proven management discipline for strategically aligning processes to formally execute operational plans that create value for customers.
Change is constant and business processes must change to improve customer service.
Market pressure and competition accelerate the need to reassess the organization's business model.

Answer(s): B

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QUESTION: 13

[Business Process Management (BPM)]
What are the five phases of the BPM Lifecycle Framework?

Alignment to strategy and goals business changes development of initiatives management changes control of success
Business digital strategy management changes launch of activities support initiatives measurement of processes
Alignment to strategy and goals architectural changes development of initiatives implementation of changes measurement of success
Strategic alignment, analysis and design, implementation, monitoring and controlling, refinement

Answer(s): D

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QUESTION: 14

[Process Modeling]
Which types of activities are included as part of business processes?

Value adding tasks, handoff tasks, and control activities
Value adding activities, handoff activities, and control activities
Legal and/or regulatory requirements, primary processes, and operational steps
Handoffs, non-value adding, and control activities

Answer(s): B

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QUESTION: 15

[Business Process Management (BPM)]
Why is Porter's Five Forces model still one of the MOST used frameworks for strategy development?

It can also be used with a SWOT analysis.
It is used in conjunction with the Balanced Scorecard methodology.
It is one of the few proven techniques for external strategy analysis used in combination with a value chain analysis or a strategy map.
It is Porter's methodology for value chain analysis.

Answer(s): C

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QUESTION: 16

[Process Modeling]
Which is the common-use architecture element used in process documentation?

Swim lanes
Business process notations (BPMN) using symbols and rules
SIPOC diagrams
A Unified Modeling Language (UML) diagram

Answer(s): B

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ABPMP CBPA Exam (page: 2) ABPMP Certified Business Process Associate Updated on: 07-Feb-2026

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ABPMP CBPA Exam (page: 2)
ABPMP Certified Business Process Associate
Updated on: 07-Feb-2026