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ABPMP CBPA Exam (page: 1)
ABPMP Certified Business Process Associate
Updated on: 24-Mar-2026

Viewing Page 1 of 17
CBPA PDF 124 Questions

[Business Process Management (BPM)]
What is the primary goal of a business process?

  1. Focus on the work being performed
  2. Add value to customers
  3. Document the inputs and outputs
  4. Produce the process output

Answer(s): B



[Business Process Management (BPM)]
What is one difference between primary processes and support processes?

  1. Primary processes are integrated with support processes.
  2. Support processes do not provide value directly to customers.
  3. Primary processes have more tasks.
  4. Support processes tend to be more complex.

Answer(s): B



[Business Process Management (BPM)]
Which statement is NOT true regarding an end-to-end process?

  1. At least one event trigger (start event) is needed.
  2. The process goal is clearly defined.
  3. All process activities are described.
  4. A formal outcome is not required.

Answer(s): D



[Business Process Management (BPM)]
Which is the MOST important objective for executive engagement in business processmanagement?

  1. Provide a business vision that involves digital transformation
  2. Ensure long-term commitment and authority to drive the necessary organizational change
  3. Support and manage the resources of the functional areas involved with processes
  4. Provide coverage for innovative projects involving business transformation

Answer(s): B



[Business Process Management (BPM)]
What best describes the value chain in an organization?

  1. The value created when products or services are produced for customers
  2. Primary activities that generate value for customers
  3. Value is only created by value-added processes with the lowest cycle time
  4. Primary activities drive inputs that produce outputs that create value for customers

Answer(s): A



[Business Process Management (BPM)]
Which statement is FALSE regarding Business Process Management (BPM)?

  1. BPM deals with end-to-end processes.
  2. BPM includes modeling, analysis, design, implementation, and diagnosis of processes.
  3. BPM is a deep understanding of end-to-end interactions between an organization and its customers.
  4. BPM is supported by information technology (IT) tools which can be used for modeling, simulating, and automating business processes.

Answer(s): C



[Business Process Management (BPM)]
What makes BPM a management discipline within an organization?

  1. Use Lean and Six Sigma methodologies to redesign and improve processes
  2. A commitment by an organization to integrate and manage all of its business processes
  3. A commitment by an organization to capture its business processes in a BPM tool
  4. The use of disruptive initiatives such as singular process redesigns

Answer(s): B



[Business Process Management (BPM)]
The five phases of the BPM Lifecycle Framework align processes to strategy to enable operational execution by

  1. Strategic alignment, design and planning, execution, measurement and improvement
  2. Strategic alignment, execution, measurement and improvement in primary processes
  3. Strategic alignment, analysis and design, execution, measurement and improvement
  4. Strategic alignment, modeling, analysis and design, measurement and improvement

Answer(s): C



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