Veritas VCS-409 Exam (page: 1)
Veritas Administration of Clearwell eDiscovery Platform 7.1
Updated on: 26-Oct-2025

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A custodian has received an initial Custodian Notice along with several reminders but has yet to respond.
Which function should be used to address the custodian's failure to respond?

  1. System Admin Notice
  2. Schedule Escalation
  3. Generate Report
  4. Send Now

Answer(s): B



What is always excluded from a case, appliance, or system backup?

  1. case index information
  2. case source files
  3. case database information
  4. case tags and notes

Answer(s): B



When starting a Clearwell service, the error message displayed below appears. "Error 1069: The service did not start due to a logon failure." What is the cause of this error message?

  1. the account logged into the server has insufficient rights
  2. the logon account and/or password configured for the service are incorrect
  3. the service account has been granted log on as service rights
  4. too many users are currently logged into the Clearwell server

Answer(s): B



A Case Team needs to determine whether to enable Symantec Clearwell eDiscovery Platform 7.1 to extract images from emails and files.
Which two considerations should influence the Case Team's decisions? (Select two.)

  1. Extracting images can expand the attachment list during review and export.
  2. If images extraction is disabled, images are unavailable for viewing.
  3. Clearwell gives no indication of whether there are images in a document, so extracting images is an essential step to ensure they will be reviewed.
  4. Extracting images is supported for email only.
  5. Extracting images enables users to apply OCR to the images, thus generating text and making the images searchable.

Answer(s): A,E



A Case Team is using too much storage space. The Storage Administrator learns from the Case Team that each case uses a unique copy of collected data if particular files have already been collected for another case. The Storage Administrator asks the Case Team to identify options to free storage space.
Which steps can the Case Team perform to increase free space?

  1. When the same set of files will be used across multiple cases, keep only one copy of those files and point each case to that copy.
  2. For cases that are inactive, delete the data from the file servers. Recollect it as needed if the cases become active again.
  3. Archive any cases that are inactive, delete the data from the file servers, and recollect it as needed if the cases again become active again.
  4. Archive any cases that are inactive, create a copy set of the source data preserving the file metadata, and restore the copy set and the case archive for any cases that become active again.

Answer(s): D



The General Counsel of an organization is considering using Symantec Clearwell eDiscovery Platform 7.1 to implement a solution to manage the legal team's Legal Hold notifications. The Symantec Clearwell eDiscovery Platform 7.1 Legal Hold module will help the legal team because it maintains lists of Legal Hold notifications.
Which other benefit does the Symantec Clearwell eDiscovery Platform 7.1 offer the legal team?

  1. issuing a Legal Hold notification email to all custodians
  2. issuing a Legal Hold notification to the legal team only
  3. issuing a Legal Hold notification email to the System Administrator only
  4. issuing a Legal Hold notification to bcc participants

Answer(s): A



A Case Team needs to collect data using the same collection criteria for 50 user desktops over the local LAN. How should the Case Team proceed?

  1. create a collection task for each desktop and manually enter the collection criteria
  2. create a collection task for each desktop and import the collection criteria from a CSV file
  3. create a collection template and use the template when each collection task is created
  4. create a collection template, export it to a CSV, and import it as the template for each collection task

Answer(s): C



Which file should be used to install the Symantec Clearwell eDiscovery Platform 7.1 and all of its components on a clean, basic operating system?

  1. setup.exe
  2. InstallClearwell.bat
  3. Clearwell 7x.msi
  4. Clearwell Confirmation Server 7x.msi

Answer(s): B



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