ServiceNow® CIS-SPM Exam (page: 1)
ServiceNow® Certified Implementation Specialist - Strategic Portfolio Management
Updated on: 28-Jul-2025

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Use this table to configure the parameters displayed on a project card on the My Projects Space page of the Project Workspace.

  1. pm_project
  2. pm_toplevel_project
  3. pm_home_page_config
  4. project_template_config

Answer(s): C

Explanation:

According to the ServiceNow documentation1, the pm_home_page_config table is used to configure the parameters displayed on a project card on the My Projects Space page of the Project Workspace.
The other tables are used for different purposes:

pm_project: Stores information about projects.
pm_toplevel_project: Stores information about top-level projects. project_template_config: Stores information about project templates.



The Business Unit field on a Project or Demand form displays values from a specific table.
What type of field is this?

  1. Journal.
  2. Reference.
  3. Conditions.
  4. List.

Answer(s): B

Explanation:

According to the ServiceNow documentation1, the Business Unit field on a Project or Demand form is a reference field that displays values from the cmn_department table. A reference field stores a link to a record on another table, rather than storing the data directly in the field.

1: https://docs.servicenow.com/bundle/vancouver-it-business-management/page/product/project- management/reference/r_ProjectTable.html
2: https://docs.servicenow.com/bundle/vancouver- platform-administration/page/administer/form-administration/concept/c_ReferenceFields.html



What role can configure the default columns in the project planning console?

Choose 2 answers

  1. it_pps_admin
  2. it_project_manager
  3. it_console_admin
  4. admin

Answer(s): A,D

Explanation:

According to the ServiceNow support article1, the it_pps_admin role can configure the default columns in the project planning console by modifying the pm_project_planning_console list view. The admin role can also do this, as well as any other configuration on the platform.


1: https://support.servicenow.com/kb?id=kb_article_view&sysparm_article=KB0714565
2: https://docs.servicenow.com/bundle/vancouver-platform-administration/page/administer/users- and-groups/concept/c_Roles.html



Which demand category would a demand manager select, if they need to create an enhancement?

  1. Defect
  2. Change
  3. Operational
  4. Strategic

Answer(s): C



As a demand manager, you can view an artifact from a demand.
What artifacts are part of a demand?

  1. Stories, Vulnerability Tasks, Enhancements.
  2. Incidents, Problems, Change.
  3. Decision, Risk, Requirements.
  4. Project, Defect, Requests.

Answer(s): C

Explanation:

According to the ServiceNow documentation, a demand manager can view and edit the following artifacts from a demand:
Decision: A decision that affects the demand or its outcome.
Risk: A risk that could impact the demand or its outcome.
Requirement: A requirement that defines the scope or functionality of the demand. The other options are not artifacts of a demand, but rather related entities that can be created from a demand or linked to a demand.


1: https://docs.servicenow.com/bundle/vancouver-it-business-management/page/product/demand- management/concept/c_DemandManagement.html

2: https://docs.servicenow.com/bundle/vancouver-it-business-management/page/product/demand- management/task/t_CreateADecision.html

3: https://docs.servicenow.com/bundle/vancouver-it- business-management/page/product/demand-management/task/t_CreateARisk.html

4: https://docs.servicenow.com/bundle/vancouver-it-business-management/page/product/demand- management/task/t_CreateARequirement.html



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